CX Analytics Leader — Elevate Customer Experience
DoorDash USA
DoorDash USA is seeking a Senior Manager, Analytics for Customer Experience. You will lead a team of data scientists focused on measuring and improving customer resolutions across support channels, balancing quality with operational cost, and guiding AI-driven enhancements. You will establish a clear measurement framework, translate findings into strategic roadmaps, and partner with CX, Product, Engineering, Operations, and AI/ML teams to drive impactful outcomes. #J-18808-Ljbffr DoorDash USA
Vacancy posted 3 days ago
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