Office Assistant

Job Title and Description

The Office Assistant is an entry-level classification with an emphasis on performing a wide variety of clerical and office support duties for an assigned department. Assignments are generally limited in scope, contain fairly routine duties, and are performed within a procedural framework established by higher-level employees. Specific duties vary depending upon the department to which the incumbent is assigned. The Office Assistant is distinguished from classifications in the Office Specialist series in that classes in the latter series have a greater emphasis on typing duties and, at higher levels, on direct administrative support.

The half-time position in the Fire Department works in person at department facilities Monday to Friday between the hours of 8:00am – 5:00pm. These positions work in person at City facilities and may require flexible schedules including, days, evenings and weekends.

The position with the Fire Department being filled is a 0.5 FTE position. The positions with the Parks & Recreation Department being filled are four (4) 0.75 FTE positions. The full-time salary range for this position is $69,932.76 - $89,384.40; however, benefits and the salary range for these positions will be prorated. This eligible list may be used to fill other prorated or full-time positions in the City as they become available. These positions may be filled at or near the minimum of the salary range.

Minimum Qualifications

Education and Experience

Minimum Education Requirements: Graduation from high school or possession of a GED

Minimum Experience Requirements: One (1) year of general clerical experience that includes public contact

Acceptable Substitution: Completion of thirty (30) semester units of coursework, or equivalent, from an accredited college or university may be substituted for the required year of experience

License/Certifications: Possession of a valid California Class C driver's license may be required

Other Requirements: Must be able to perform all of the essential functions of the job assignment

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. The City of Santa Clara is an equal opportunity employer. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities.

Benefits

City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2026. Benefits are subject to change.

Retirement: Membership in the California Public Employees Retirement System (CalPERS)

Health Insurance: The City contributes up to 100% of the premium of the Kaiser (Region 1) plan for Employee Only and Employee + 1 Dependent plans, and up to 90% of the premium of the Kaiser (Region 1) plan of the Employee + 2 or More Dependents plan

Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory

Vision Insurance: Choice of two VSP plans

Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account

Life Insurance: City pays for $15,000 of Basic Life Insurance coverage

State Disability Insurance (SDI): Employee pays 1.3% of gross pay (includes Paid Family Leave)

Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child

Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month

Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions

Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,400 per year in pre-tax dollars to a health care spending account

Employee may contribute up to $7,500 per year in pre-tax dollars to a dependent care spending account

Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service

Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual

Non-Management Leave: 40hours of non-management leave credited to employees each January 1st

Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department)

Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year)

Reimbursements/Allowances (for specific classifications): Raingear: $150 per fiscal year for eligible classifications

Safety Boots: $275 per fiscal year for eligible classifications

Walking Shoes: $120 per fiscal year for eligible classifications (See MOU for details)

Tools: $500 per fiscal year reimbursement for Auto Foreperson classification

Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications

Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay

Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m.

All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00 a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m.

Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby

Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement

Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year

City paid benefit

Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum.

Up to age 65, retirees are eligible for reimbursement up to $438/month in 2026 (amount adjusted annually)

After age 65, retirees are eligible for reimbursement up to $262/month in 2026 (amount adjusted annually)