Patient Services Representative
US Tech Solutions
Infectious Diseases Patient Service Representative
Location: 8635 W 3rd St Ste 465W Los Angeles, CA 90048 Float: Infectious Diseases with float to Neurology Schedule: M F 8-4:30 or 8:30-5:00
Responsibilities:
- Primary point of contact for patient relations in person and by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Check patients in/out and collect co-payments, give receipts, and reconcile payments
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule appointments and complete patient registration
- Process and track referrals and authorizations for various insurance types
- Handle patient/provider correspondence
- Explains policies, procedures, or services to patients
- Sanitize workspace using provided supplies and following department guidelines
Experience:
- HSD/GED
- Flu vaccination (no exceptions/no declinations)
- Experience with medical insurance, referral processes, and benefit plans
- 1 year of recent experience working in an outpatient clinic or medical office setting
- Ability to read, understand, and respond to detailed oral and written instructions
Preferred Qualifications:
- 2+ years' recent experience working as a Patient Service Representative
- Experience with CS-Link/Epic
- Understanding of medical terminology
Skills:
- EPIC
Education:
- High School Diploma/GED
About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
US Tech SolutionsVacancy posted 4 days ago
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