Scheduling Coordinator

Scheduler / Full-Time Coordinator

Priority Location: Latin America (LATAM) / South Africa (or as preferred by client)

Working Hours: Monday to Friday, 8:00 AM – 5:00 PM EST

Type of contract: Independent Contractor

Type of job: Remote

About the Company

Our client is a fast-growing, dynamic force in the healthcare staffing sector dedicated to bridging critical gaps in medical provider coverage across the United States. Driven by operational excellence, speed, and continuous support, they empower team members to thrive in an autonomous, high-impact remote work environment. Joining their team means becoming part of a collaborative, detail-oriented culture focused on delivering reliable workforce solutions that keep healthcare facilities running smoothly.

About the Role

Our client is seeking a highly organized, detail-driven Remote Scheduler / Coordinator to manage provider assignments, shift coverage, and calendar logistics. In this role, you will be responsible for building and maintaining accurate scheduling calendars, tracking shift extensions, and proactively resolving coverage gaps. You will serve as a crucial liaison between clinical providers, internal recruiting/account management teams, and client facility contacts to ensure continuous, error-free operational delivery.

Key Responsibilities

• Build, update, and maintain comprehensive scheduling calendars and shift rosters within CRM/VMS systems with high accuracy.
• Serve as the central point of contact for provider scheduling inquiries, shift confirmations, time-off requests, and calendar changes.
• Proactively monitor shift coverage to identify potential gaps, overlapping assignments, or scheduling conflicts well in advance.
• Coordinate shift extensions, confirmation letters, and assignment details with healthcare providers and internal account management teams.
• Track provider attendance, confirm shift completions, and support the operations and finance departments with accurate timecard verification.
• Troubleshoot last-minute cancellations, call-outs, or emergency schedule changes by coordinating rapid backfill solutions.

Qualifications

Required:

• High School Diploma required; Associate or Bachelor's degree preferred.
• 2+ years of experience in scheduling, operations coordination, logistics, or administrative support (preferably within healthcare, staffing, or customer service).
• Exceptional attention to detail with a proven ability to manage complex calendars and high-volume scheduling logistics.
• Strong written and verbal English communication skills with a customer-service mindset.
• Proficiency in CRM platforms, Microsoft Excel/Google Sheets, calendar management software, and scheduling tools.
• Full alignment with US working hours as a remote independent contractor.

Preferred:

• Prior experience in healthcare staffing, locum tenens, or clinical roster management.
• Familiarity with Vendor Management Systems (VMS) or workforce scheduling software.
• Proven ability to multitask and remain calm under pressure when resolving urgent scheduling conflicts.