Key Account Management Expert NORTAM

Key Account Management Expert NORTAM CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co‑create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. Pay Range: $140k - $150k Your Role: The Regional Key Account Manager is responsible for managing strategic or corporate accounts at a regional and global level, developing growth strategies and monitoring industry trends. In this role, the Regional Key Account Manager communicates account developments with top management and ensures customer satisfaction by coordinating with internal stakeholders; ensures account performance, customer growth, and fulfillment of logistics requirements; and develops strategic partnerships to support long‑term account success and customer satisfaction. Accountable for leading and managing global sales efforts to develop and secure incremental revenue and market share, and achieve profitable volume growth consistent with marketing plan initiatives. Models and acts in accordance with our guiding principles and core values. What Are You Going To DO? Provide leadership and direction to the Global Accounts staff to identify global business opportunities and generate profitable sales in both new and existing accounts that meet and exceed new business revenue goals. Develop and implement sales plans that support increased sales. Execute business development plans (forecasts, budgets and operating plans) and provide leadership to the sales and marketing staff, operations and systems delivery groups. In consultation with the senior sales staff, develop business strategies that are consistent with the national vertical market to maximize margins and increase revenue growth. Monitor and review customer sales activity and make strategy adjustments as needed. Build strategic relationships with key contacts within customer organizations to understand opportunities for creating value. Capitalize on value creation opportunities by working closely with the sales and operations management team to develop creative workable solutions to customer needs. Facilitate cross‑selling opportunities to increase revenue and leverage relationships in order to better penetrate the market. What Are We Looking For? Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Demonstrated sales success and knowledge of sales concepts, methods, and techniques. Cognizant of domestic and international regulatory compliance laws and regulations related to the supply chain and transportation industry. Ability to manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses.) PC literate. Intermediate proficiency in Microsoft Office, internet, web‑based and job specific software. Capable of communicating and interacting effectively with multi‑functional and diverse backgrounds and the ability to effectively present information and respond to questions from management, employees, customers and vendors. Demonstrated success in leading, supervising, managing, motivating and developing individuals and high performance teams and the ability to allocate decision making authority and/or task responsibilities to others to maximize the organization’s and individuals’ effectiveness. Excellent written and oral communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments. Ability to develop strong business relationships within all levels of organizations, including senior level executives. Demonstrated skills in organization group process, problem identification and resolution at both a strategic and functional level. Positive, competitive, confident personality with strongly developed persuasive skills and a customer‑focused orientation. Must be able to read, write and speak English fluently. Minimum High School Diploma or GED. Minimum 5 years related experience. Minimum 3 years supervisory or managerial experience. Valid state issued driver’s license, acceptable driving record and proof of current automobile insurance. Preferred Bachelor's Degree or equivalent combination of work experience and completion of the LDP Program. Minimum 4 years industry experience. Travel: Travel is required at least 75% of the time Benefits With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. Outstanding benefits for employee and family including multiple health plans (company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy‑up short- and long-term disability, critical illness, identity theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program. CEVA Logistics is proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Information provided is true and accurate. False statements or information will result in the application voided. #J-18808-Ljbffr American President Lines