Operations Coordinator

Operations Coordinator

The Operations Coordinator provides support to the Director of Administration in carrying out office initiatives that enhance firm member performance and guest and employee experiences. This role is designated for a hybrid work schedule with four days in office per week to facilitate collaboration with key stakeholders and one remote day per week.

Essential duties include overseeing event logistics and serving as on-site support for all Minneapolis office events, collaborating on venue selection with applicable stakeholders, leading decisions related to event logistics, contacting and consulting with vendors/venues, overseeing Hospitality staff at Minneapolis office events, managing inventory ordering, stocking, and cost containment for food products, custom paper requests, postage machines, trial supplies, medical items, and other, supervising office change-overs, overseeing set-ups, accommodating visitor requests, and updating applicable databases, assisting in managing operations budget, monitoring project spend, and finding cost-cutting measures, managing firm notary application and renewal processes, reconciling and processing invoices and reimbursements, responding to emails, voice messages, and follow up communications in a timely manner, and completing other duties as requested.

Competencies include client service know-how, good judgment, organizational expertise, attention to detail, time management skills, flexibility, analytical thinking, professionalism, and being a team player.

This position involves direct supervision of the Hospitality and the Facilities teams.

Knowledge/skills include delivering outstanding client service with a can-do attitude, excellent verbal communication skills, working independently, strong time management skills, being highly organized with an aptitude for problem solving, using initiative and independent judgment within established guidelines, prioritizing workloads appropriately, exercising discretion with confidential, controversial, or sensitive information, demonstrating a high degree of professionalism, working well under pressure and within tight deadlines, and proficiency in Word, Outlook, and Excel.

Education and experience: 5+ years' service industry experience required. Associate's or Bachelor's degree in a customer service field desired. Prior legal industry experience preferred.

Physical demands: Work is performed in a professional office environment and requires the following during the work day: interacting regularly with others verbally, in-person, and via written communication, ability to move/traverse about the office throughout the day, operating computer and other office equipment, ability to remain in a stationary position for long periods of time, repetitive movement, and occasional lifting.

In addition to the essential functions outlined above, the individual in this position will provide additional assistance and support as directed by his/her supervisor. This job description is subject to change at any time.

The hourly pay rate for this position is $30.76 - $33.33 per hour, depending on experience. This is a non-exempt position eligible for overtime. Actual pay will be adjusted based on experience and other job related factors permitted by law.

It is the policy of Robins Kaplan LLP to provide equal employment opportunities for all without regard to race, color, religion, gender, gender identity/expression, sexual orientation, age, national origin, disability or any other status protected by federal, state or local law. It is also our policy to work with individuals with disabilities when reasonable accommodations, sufficient to allow a person with a disability to perform the essential functions of their job, may be needed. It is our policy to be a workplace free from illegal discrimination and harassment.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.