Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

About our Agency:

We are a top-performing, high-volume agency that thrives in a positive and team-oriented environment. Our culture is built on winning at the highest level, with a fast-paced and exciting atmosphere where success is celebrated together. We take pride in our team's longevity, with an average tenure of over 5 years, and we believe in promoting from within to nurture and reward talent.

We are looking for driven and motivated individuals who excel at solving customer problems, are outgoing, positive, and thrive in a fast-paced environment. If you’re passionate about making a difference and enjoy being part of a dynamic team, we’d love to have you join us.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Set appointments for our sales team.
• Communicate with customers to uncover insurance needs.
• Provide excellent customer service.

As an Agent Team Member, you will receive...

• 401K with 5% company match
• Base salary of $36-42k, with commission/bonus $60k+ earning potential
• Health benefits (Major medical, dental and vision)
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency
• 90 day paid training and development program
• Licensing course & fees 100% paid by agency
• No nights or weekends. Office hours are M-T 8:30-5:30 and F 8:30-5
• Monthly, quarterly and annual bonuses
• Travel reward incentives and bonuses
• Hiring bonus up to $1500 in the first 90 days
• Marketing leads & referrals provided
• Ability to earn unlimited PTO & half-days on Fridays

Requirements:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Bilingual Spanish preferred

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.