Vice President of Customer Success & Services
Confidential
Vice President of Customer Success & Services
About the Company
Global leader in live production technology delivering innovative solutions for broadcasters and media companies.
Industry
Information Technology and Services
Type
Privately Held
About the Role
The Company is seeking a VP of Customer Success and Services for the North American region. This executive leadership role is pivotal in leading and scaling the regional post-sales organization, with a focus on bringing together customer success, professional services, and customer support under a unified strategy. The successful candidate will be responsible for building and leading the North American customer success function, establishing and growing the professional services organization, and leading the regional customer support team to ensure exceptional customer outcomes and operational excellence. Key responsibilities also include developing scalable operating models, driving customer adoption, and fostering a collaborative, customer-focused culture. The ideal candidate for the VP of Customer Success and Services role at the company will have a strong background in customer-facing technology leadership, with a proven track record in building and scaling post-sales teams within a B2B technology environment. Extensive leadership experience across customer success, professional services, and/or customer support is essential, as is a strategic mindset and a hands-on approach to execution. The role requires outstanding communication, and stakeholder management skills, and a deep understanding of how post-sales excellence contributes to customer retention and business growth. Experience in the broadcast, media technology, streaming, or video delivery sectors is highly advantageous, along with familiarity with relevant platforms. The role offers a unique opportunity to influence the future of customer success and services in a fast-growing region and to make a significant impact within an innovative technology business.
Functions
- Account Management/Optimization
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Vice President of Customer Success & Services in Detroit, MI vacancy
- ...Vice President, Real Estate & Workplace Services About the Company A complex organization managing a large corporate real estate portfolio and workplace... ...of its diverse real estate portfolio. The successful candidate will be responsible for aligning real estate...Suggested
- ...Vice President of Implementation Services About the Company Renowned B2B financial technology (FinTech) platform... ...pivotal in ensuring a world-class customer experience and accelerating the value for all parties involved. The successful candidate will be responsible for...Suggested
- ...Interim Vice President of Surgical & Procedural Services About the Company Community healthcare organization providing patient care through surgical... ...-on executive leadership in this critical area. The successful candidate will be responsible for visible, hands-on...SuggestedInterim role
- ...Vice President, Data Center Operations About the Company Provider of tailored IT solutions, emphasizing human touch, reliability, and customer success. Industry Information Technology and Services Type Privately Held, Private Equity-backed Founded...Suggested
- ...Senior Vice President, Account Services About the Company Established healthcare communications partner supporting pharma, biotech, and life... ...President, Account Services to join their team. The successful candidate will be responsible for developing and strengthening...Suggested
- ...Vice President of Sales, Managed Learning Services About the Company Acclaimed provider of managed learning & performance consulting services Industry... ...to drive the company's growth in the US market. The successful candidate will be responsible for meeting sales and...
- ...Vice President of Service Operations About the Company Innovative provider of energy management... ...of its service organization. The successful candidate will be the functional leader... ...and financial performance, improving customer outcomes, and enabling profitable recurring...
- ...Vice President of Customer Success About the Company Innovative time tracking software for remote teams Industry Internet Type Privately... ...Categories Technology Information Technology & Services Internet SAAS B2B Mobile Specialties...Remote work
- ...Vice President, Scientific Services About the Company Respected provider of high-quality medical communications services Industry Pharmaceuticals... ...its dynamic medical communications organization. The successful candidate will be tasked with defining and overseeing...
- ...Vice President, Customer Success About the Company Forward-thinking B2B SaaS / CRM technology organization Industry Information Technology and Services Type Privately Held About the Role The Company is in search of a Vice President of Customer Success...
- ...Vice President of Perioperative Services About the Company Leading healthcare system delivering transformative research & education Industry... ...clinical services within this critical department. The successful candidate will be responsible for the overall planning...
- ...Vice President of Sales, Managed Learning Services About the Company Acclaimed provider of managed learning &... ...company's growth in the US market. The successful candidate will be responsible for... ..., including defining the ideal customer profile, target accounts, and...
- ...Vice President of Operations, Quick Service Restaurant Franchise About the Company Globally acclaimed fast-casual restaurant chain Industry... ...directing and leading all hands-on operational needs. The successful candidate will be responsible for meeting or...Casual workWork at office
- ...Senior Vice President, Account Services About the Company An established healthcare communications partner supporting pharmaceutical, biotechnology... ...Services / Business Development to join their team. The successful candidate will be responsible for developing and...
- ...Vice President, Customer Success About the Company Leading provider of a cloud-based electronic medical records system Industry Information Technology and Services Type Privately Held, VC-backed Founded 2012 Employees 201-500 Categories...
- ...Vice President of Global Customer Support About the Company Top cloud-based legal software provider... ...Categories Information Technology & Services Legal Services Technology... ...handle routine inquiries at scale. The successful candidate will be responsible for setting...WorldwideShift work
- ...Vice President of Solutions, Financial Services About the Company Leading cloud-based workplace productivity... ...Financial Services vertical. The successful candidate will be responsible for... ...proven track record of engaging with customers, partners, and advisory firms to...Work at office
- ...Vice President, GTM Enablement About the Company Market-leading... ...Information Technology & Services Technology Internet... ...optimization split testing customer experience optimization personalization... ...of sales, SDR, and customer success enablement. This senior...
$171.6k - $338.3k
...to accelerate growth for its ServiceNow Service Line across Financial Services. The Sales... ...to increase market penetration and customer acquisition.Drive deal and proposal win... ...investments needed to deliver growth. The successful candidate would possess these skills: A...Local area- Job SummaryThe Vice President, Construction Services provides strategic leadership, direction, and oversight for capital improvement and expansion initiatives, ensuring projects advance through the gated CapEx (Capital Expenditure) workflow from feasibility to approval,...Contract workWork at officeRemote work
- ...accomplished and strategic leader to join the team as a Vice President, Professional Services. This role requires a seasoned professional with deep... ...or related industries. Proven track record of successfully managing PR campaigns for financial services, law or business...
$171.6k - $338.3k
...to accelerate growth for its ServiceNow Service Line across Financial Services. The Sales... ...to increase market penetration and customer acquisition. Drive deal and proposal... ...investments needed to deliver growth. The successful candidate would possess these skills:...- ...Vice President of Client Services, Life Sciences Staffing About the Company Life sciences staffing firm serving biotech, pharma, and medical... ...within the biotech, pharma, and medical device sectors. The successful candidate will be responsible for territory strategy,...
- ...Vice President, Executive Search & Business Development About the Company Nationally recognized... ...Consulting & Professional Services Human Resources Consulting Marketing... ...to join their mission-driven team. The successful candidate will serve as the primary...
- ...President, Federal & Government Services About the Company Pioneering provider of engineering & consulting services Industry Civil Engineering... ...for its Federal and Government Services division. The successful candidate will be tasked with leading and expanding...Local area
$240k - $384k
...needed by our clients.Who You'll Work WithSlalom's Agentic Managed Services (AMS) team is an innovative team pushing the bounds of what is... ...our managed services needs. These teams will be built with a customer centric purpose, beginning with same time zone and expanding as...Temporary workWork at officeLocal areaRemote work$120k - $215k
...Relentless Excellence . Both our client service and culture are second to none,... ...DescriptionImpact You’ll MakeAs a full-time Senior Vice President within our growing Transaction Advisory... ...experiences to drive innovation and success. Our leadership is committed to...Full timeLocal areaFlexible hours- As the Vice President, Finance and Administration, you will provide strategic and operational... ...full support of its research mission. The successful candidate will bring senior-level... ...operations, all administrative support services) Ensure organization news and events are...Full timeWork at office
- Interdependence is seeking a Vice President, Professional Services to lead strategic PR initiatives for financial services, law, and business clients. You will spearhead programs, oversee campaigns, and drive growth while mentoring a team of PR professionals to deliver...
$175k - $227k
...Title: Vice President, Credit Employee Status: Full Time, Exempt Starting range of $175,000... ...communities. IFF’s clients include human services agencies, supportive housing providers,... ...that helps communities thrive. Key to our success has been a deep sense of purpose, a...Full timeTemporary workSummer workWork at officeWork from homeFlexible hoursWeekend workAfternoon shiftIllinois Facilities Fund
Detroit, MI12 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Vice President of Customer Success & Services. Be the first to apply!
Related searches
- vice president staffing Detroit, MI
- vice president of digital marketing Detroit, MI
- vice president logistics Detroit, MI
- vice president security Detroit, MI
- vp lending Detroit, MI
- vp infrastructure Detroit, MI
- vp support Detroit, MI
- vp safety Detroit, MI
- vice president finance Detroit, MI
- vice president innovation Detroit, MI