Information Technology Manager I

Under general direction of the Information Technology Manager II (ITM II), the Information Technology Manager I (ITM I), independently plans, organizes, directs, and controls the activities of the Technical Assistance Center (TAC) Regional Support Section (RSS) within the Enterprise Operations Support Branch (EOSB). The manager will manage directly, or through subordinate managers and supervisors, a staff of technical specialists and provide overall management of staff to design, develop, implement and support a complex office automation network in support of the Department of Justice (DOJ) staff statewide.


The TAC (Regional) has staff located in multiple locations in San Francisco, Oakland, Fresno, Los Angeles, and San Diego.


This branch's primary responsibility is the day-to-day support of DOJ staff via TAC. RSS is also responsible for the development, coordination, deployment, and support of the standard software for all of DOJ's personal computers (PCs), wireless systems, and mobile devices, in various locations statewide. This branch is also responsible for the coordination, testing, and deployment of the software patches/upgrades for DOJ's systems, and for the applications and their upgrades, used by DOJ staff.


The branch manager defines strategies on the support of DOJ staff's PC computing, and the analysis, review, and implementation of new technologies in support of DOJ staff.


You will find additional information about the job in the Duty Statement .

Working Conditions
This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.


This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.


Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY MANAGER I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-527002


Position #(s):
420-861-1405-XXX

Working Title:
Information Technology Manager I


Classification:
INFORMATION TECHNOLOGY MANAGER I $9,387.00 - $12,579.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.


# of Positions:
1


Work Location:
Sacramento County


Telework:
Hybrid


Job Type:
Permanent, Full Time


Work Shift:
8AM-5PM


Work Week:
Monday-Friday


Department Information
This position is located in the California Justice Information Services Division, Technology Services Bureau, Enterprise Operations Support Branch, Technical Assistance Center.


Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.


For more information about the department, please visit the Attorney General's website at .


Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR

Additional Salary Information:
Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with the applicable laws, rules, and regulations.


Special Requirements A fingerprint check is required.


A background check is required.


The Department of Justice does not provide visa sponsorship and is not an E-Verify employer.

Clearly indicate JC - 527002 in the "Examination(s) or Job Title(s) For Which You Are Applying" section of your State Application.


If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.


Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/17/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).


How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:


Address for Mailing Application Packages


You may submit your application and any applicable or required documents to:


Department of Justice
Mail in-CJIS Divisions
Attn: Johnny Garcia III JC-527002
PO Box 160608


Sacramento , CA 95816-0608


Address for Drop-Off Application Packages


You may drop off your application and any applicable or required documents at:


Department of Justice
Drop off- CJIS Divisions
Johnny Garcia III JC-527002
4949 Broadway


Sacramento , CA 95820


08:00 AM - 05:00 PM


Required Application Package Documents


The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - References are required and must be included.
  
• Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.


Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience managing, developing, and leading statewide, geographically dispersed teams.
• Demonstrated success coaching, mentoring, and developing employees and supervisors across diverse experience levels and technical roles.
• Experience leading IT service delivery operations across multiple locations while ensuring consistent, high-quality IT support services.
• Strong customer service orientation with the ability to build and sustain strategic relationships with stakeholders, program partners, and leadership.
• Experience establishing policies, procedures, standards, and workflows, and leading business process improvement initiatives.
• Demonstrated ability to foster positive workplace relationships, build high-performing teams, and promote employee engagement and job satisfaction.
• Excellent written and verbal communication, interpersonal, organizational, and time management skills, with the ability to collaborate effectively at all levels, exercise sound judgment, manage competing priorities, and meet deadlines.

Benefits
Please access this link for information on benefits afforded to employees who work for the State of California - .


Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Johnny Garcia III
(000) -
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Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
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California Relay Service: View phone number on click.appcast.io (TTY), View phone number on click.appcast.io (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


Statement of Qualifications:


The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements.

For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success.

• Describe your experience managing geographically dispersed teams. Include the size and composition of the team(s), your approach to leading employees and supervisors across multiple locations, and the strategies you used to establish accountability, promote communication and collaboration, and ensure consistent, high-quality service delivery. Discuss the results of your leadership.
• Describe your approach to coaching, mentoring, and developing employees with varying levels of technical expertise and experience. Include a specific example demonstrating how you improved an employee's performance, prepared staff for advancement, or developed future leaders.
• Describe a significant organizational change you led, such as a reorganization, implementation of a new technology or service model, or major process improvement. How did you communicate the change, address resistance, and ensure successful implementation?

APPLICATIONS WITHOUT A SOQ WILL NOT BE CONSIDERED.


Additional Information about Application Filing
Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.



Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.