Strategic Account Manager

Job Description

Job Description

Description:

Preferred location: North and South Carolina

Join an Employer of Choice

Catapult helps employers solve complex workforce and business challenges through expert guidance, practical resources, data-driven insights, professional services, and a dynamic member community. Our professionals partner with organizations to strengthen their workplaces, develop talent, navigate changing employment requirements, and achieve long-term business success.

Catapult is proud to be recognized as an employer of choice and voted 2026 Best Employers in North Carolina. Our culture is grounded in Innovation, Integrity, Community, Excellence, and Service, and those values shape both how we support our clients and how we work with one another.

The Opportunity

We are seeking a commercially driven Strategic Account Manager to grow a portfolio of high-value client relationships while developing new opportunities across the Carolinas and beyond.

This is not a passive account-maintenance role. You will inherit an established book of strategic accounts, build relationships deeper and wider across those organizations, uncover unmet business needs, and convert those opportunities into expanded partnerships and revenue

The right person is a consultative hunter who can earn credibility with HR, Finance, Legal, operational, and executive leaders. You will be supported by experienced subject matter experts, an established client base, and lead-generation resources, but you will also be expected to create momentum independently.

What You’ll Do

Drive Strategic Growth

• Grow revenue within an established portfolio of strategic accounts while developing new business opportunities.
• Build and maintain a healthy pipeline through proactive outreach, referrals, networking, internal leads, and account expansion.
• Identify client challenges across HR, compliance, talent, leadership, and organizational strategy.
• Lead consultative discovery, proposal development, presentations, negotiation, and closing activities.
• Convert project-based work into broader and longer-term client partnerships.
• Consistently work toward defined revenue and growth goals.

Build Executive Relationships

• Develop trusted relationships across multiple levels of client organizations.
• Expand relationships beyond a single contact by engaging HR, Finance, Legal, operational, and executive stakeholders.
• Conduct strategic account reviews and make recommendations aligned with client priorities.
• Represent Catapult confidently in client meetings, industry events, conferences, and presentations.

Grow and Protect Strategic Accounts

• Own the growth, retention, and health of an assigned portfolio of high-value accounts.
• Create account plans that identify relationship gaps, revenue opportunities, competitive risks, and next actions.
• Lead renewals and pursue multi-year agreements when appropriate.
• Monitor engagement and utilization, identifying risks early and responding proactively.
• Help clients obtain greater value from Catapult’s services, professional expertise, and resources.

Collaborate and Execute

• Partner with subject matter experts to develop tailored client solutions and proposals.
• Work with Marketing and internal sales resources on targeted outreach and account campaigns.
• Maintain accurate pipeline, opportunity, activity, and account information in Salesforce.
• Share client and market insights that can strengthen Catapult’s services and sales strategy.

What You Bring

• Five or more years of success in strategic sales, enterprise account management, business development, or consultative client leadership.
• Demonstrated ability to grow revenue through account expansion and new opportunity development.
• Experience navigating complex organizations and developing multilevel stakeholder relationships.
• Confidence communicating with HR, Finance, operational, and executive leaders.
• Experience managing complex sales cycles from discovery through negotiation and close.
• Strong business-development instincts, persistence, initiative, and motivation to achieve revenue goals.
• Experience developing proposals and presenting business recommendations.
• Proficiency with CRM and productivity tools, preferably Salesforce and Microsoft Office.
• Ability to travel for client meetings, conferences, company events, and business-development activities.

Preferred Experience

• Professional services, consulting, HR services, talent solutions, learning and development, technology, outsourcing, or another consultative business solution.
• Government, state and local, or education-sector sales.
• Enterprise accounts with 500 or more employees.
• Formal sales-methodology training such as Challenger, Miller Heiman, or Sandler.
• Bachelor’s degree or an equivalent combination of education and relevant experience.
• SHRM, HRCI, PMP, or similar professional certification.

Location & Travel

This is a remote-first position for candidates residing in North Carolina or South Carolina. Travel throughout the Carolinas and into other markets will be required for client meetings, conferences, company events, and business-development activities.

Compensation

This position offers an $80,000 base salary with a target total earning opportunity of approximately $190,000 and uncapped commission potential . The incentive structure rewards increasing levels of revenue achievement. Full plan details will be discussed during the interview process.

Why Join Catapult?

• Join an employer of choice recognized as a Best Place to Work.
• Build from an established portfolio of strategic accounts.
• Sell meaningful solutions that help organizations and their employees succeed.
• Partner with experienced HR and business subject matter experts.
• Benefit from internal lead-generation and marketing support.
• Help shape a growing strategic-sales function.
• Work in a high-impact role with visibility across the organization.
• Earn uncapped commissions tied to growth and performance.

Ready to build strategic relationships, create new opportunities, and help employers thrive? Apply today!  

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