Inside Sales Engineer

Job Description

Job Description

Description:

Equipment & Controls, Inc. is a successful and innovative Emerson Impact Partner. ECI provides an entrepreneurial opportunity for each employee to achieve our common mission of Delivering a Successful Customer Outcome 100% of the Time . Our customer base includes steel, power, chemical, refining, pulp & paper, natural gas, and many others. With offices in Pennsylvania, West Virginia, and Ohio, Equipment & Controls Inc. has provided the process control industries with cost effective products, services and engineered solutions for over 65 years. We seek individuals with our same passion for excellence and financial success.

Business Unit/Department: Instrument & Valve Services

Location: Lawrence, PA

Essential Duties and Responsibilities:

• Utilize customer input and/or specifications to help in the selection of applicable products
• Develop solutions to meet customer needs
• Develop, deliver and follow up on accurate customer quotes in a timely manner
• Support the delivery of positive customer outcomes throughout the quoting and fulfillment process
• Support the outside sales team in meeting customer expectations
• Work with customers to determine project scope

The Ideal Candidate:

• Will possess a four-year engineering degree or equivalent industry experience
• Will have working knowledge of valves, instrumentation, controls and the relevant industries
• Will have the ability to develop and deliver solutions based on an understanding of the technical and business challenges of our market
• Will possess negotiation skills
• Must have excellent communication skills
• Must have the ability to multi-task
• Must be a team player able to work closely with Account Managers and employees from other business units

Core Competencies:

• WORK COLLABORATIVELY - Promote an inclusive and positive work environment that encourages collaboration and team building across all levels of the organization. Work with others to resolve obstacles that may prevent the organization from achieving its mission.
• CUSTOMER FOCUS - Demonstrate the desire and knowledge to understand customer needs. Provide personalized, professional and courteous service, accurate information, continuous communication, and the ability to handle customer concerns in an appropriate manner.
• INTEGRITY - Behave ethically, act fairly, and take responsibility for accomplishing work goals.

Additional Details:

We provide our team with everything needed for success, including world-class products, excellent initial and ongoing training and top notch work equipment. We reward hard work and success with a competitive base salary and benefits package, as well as a retirement savings program, which includes 401(k) with company match and profit sharing. Salary is based on experience. EEO/AA/M/F/Veteran/Disability