Enterprise Business Development Representative

Full-time

Description

Why BirdEye?

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.

What You'll Do

As an Enterprise Business Development Representative you will drive BirdEye forward by generating and qualifying a high-quality pipeline for our Enterprise Account Executive team. Sitting at the top of our sales funnel, you will have the opportunity to create a great first impression for prospective clients and effectively articulate the value proposition of BirdEye. By using strategic research and a technology suite, you will identify, nurture and qualify new leads to generate well researched, qualified meetings for our Enterprise Account Executive team.

You will be a part of a collaborative sales culture dedicated to innovation and the development of its team members, while maintaining a fun and rewarding atmosphere. As a valuable contributor to the Enterprise Sales team, you will have growth opportunities into upper sales positions.

Responsibilities

• Create a lasting and positive first impression of Birdeye for our prospects
• Become an expert at articulating our value proposition to anyone who asks (or who doesn’t ask)
• Create successful cold calling and email campaigns targeting new prospects
• Partner with our account executive team to help generate meetings, build sales pipeline and drive deals
• Discover new leads through internet research and social media monitoring/messaging, using tools such as LinkedIn Navigator
• Manage prospecting status, data integrity, and forecasting in Salesforce
• Identifying champions and key stakeholders within target accounts
• Meet all key performance metrics and goals on a weekly and monthly basis

Requirements

• You have a bachelor’s degree or equivalent practical experience
• High proficiency with CRM and outbound prospecting tools
• Experience with outbound prospecting into ENT level companies
• 1-2 years of BDR/SDR experience, preferably in a B2B or SaaS sales environment
• Drive to succeed and be promoted
• Excellent written & verbal communication skills
• Highly organized and able to adapt to changing priorities
• Exceptional listening skills combined with the ability to synthesize information

Why You’ll Join Us

As relentless innovators, we make excellence a habit. We know that building beautiful things means shattering walls, so we’re bold, scrappy, and love a good challenge. We’re obsessed with our customers. We put their happiness at the center of every decision, and we view our customers’ weaknesses and successes as our own.

Working at BirdEye means being part of a tight-knit family that helps you succeed and loves to celebrate with you. We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.

Benefits

• 100% Employer-paid benefit plans available for employees with multiple health plan options (HSA, PPO)
• Flexible PTO 
• 401(k) with company match
• Flexible work from home options available 
• Maternity & Paternity Leave 
• Employee Resource Groups - network with like-minded "Birds"
• Abundant opportunities that come with a dynamic and fast-growing organization!