VIP Desktop Support

Top Skills' Details 1) VIP / Executive Support experience

2) Windows, MacOS, iOS, and Android troubleshooting experience

3) Active Directory, Identity and Access Management, Device Management and Endpoint security experience

Desired:

1) Microsoft Dynamics Support / Account Access and Set Up

2) Power Apps experience

Description

The Tier 2/VIP Desktop role would be responsible for assisting our EVPs & SVPs with IT issues and general support. In addition, support board meetings, global economic summits, and large-scale high visibility meetings. Monitoring, triaging, and closing tickets. Strong communication skills and ability to provide white glove service and translate technical data for executive users.

In addition to this, this individual will have a critical part in:

- Setting up the technology for board meetings for individuals such as the Governor

- Assisting VIPs with setting up technology for international travel

- Setting up the access for the entire organization's Dynamics CRM transformation.

Skills

Executive Support, Windows, MacOS, iOS, Android, Troubleshoot, Active Directory, Identity and Access Management, Device Management, Endpoint Security, Troubleshooting, Customer Service, Support, Desktop, Hardware, Technical Support, Windows 10, Help desk support, Help desk, Imaging, Office 365, Windows 7, Deployment, Mac, O365, Ticketing system, Service desk, PowerApps, Dynamics CRM

Top Skills Details

Executive Support,Windows,MacOS,iOS,Android,Troubleshoot,Active Directory,Identity and Access Management,Device Management,Endpoint Security,Troubleshooting,Customer Service,Support,Desktop,Hardware,Technical Support,Windows 10,Help desk support,Help des

Additional Skills & Qualifications

Qualifications

Education:

• Bachelor’s Degree, preferably in Business Administration, Computer Science, Information Technology or:

• 5 years of experience with IT Certifications (ITIL, CompTIA, A+, Fundamentals)

• Dedication to ongoing continuing education.

Experience:

• 5-7 years of proven experience within IT engineering or System Administration

• Knowledge of ITSM and ITIL processes including incident and problem management

• Excellent knowledge of Active Directory, Identity and Access Management, Device Management and Endpoint security

• Excellent knowledge of Qualifications

Knowledge of:

• SaaS solutions

• Microsoft 365, CRM, SharePoint, SCCM, MDM (Mobile Device Management)

• System Admin experience

• iPhone & Mac Laptop equipment

• Conferencing equipment – VoIP, Zoom, MS Teams, Clickshare’s, Projectors

Ability to:

• Collaborate with other IEDC staff members, other government agencies, economic development organizations and businesses, as well as independently.

Experience Level

Expert Level

This is a Contract position based out of Indianapolis, IN.

The pay range for this position is $25.00 - $30.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Indianapolis,IN.

This position is anticipated to close on Sep 3, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.