Senior Account Executive, Employee Engagement

Senior Account Executive, Employee Engagement

Do you enjoy helping organizations connect with employees through meaningful communications? Are you passionate about creating content, supporting organizational change and helping employees understand where their organizations are headed?

As a Senior Account Executive, Employee Engagement at Zeno, you will support employee engagement, internal communications and change management programs for leading organizations. Working closely with senior team members and cross-functional partners, you will help develop communications strategies, create content and deliver programs that strengthen culture, improve employee experiences and support business objectives.

This role is ideal for a communications professional who enjoys both strategic thinking and hands-on execution. You'll have the opportunity to manage projects, contribute to client programs and continue building expertise across employee engagement, internal communications and organizational change.

About the Role:

• Employee Engagement & Internal Communications: Support the development and execution of employee engagement and internal communications programs that help organizations inform, engage and inspire employees.
• Change Management Communications: Contribute to communications strategies and content that help employees understand, adopt and navigate organizational change initiatives.
• Content Development & Storytelling: Draft and develop communications materials including messaging, emails, newsletters, presentations, scripts, leadership communications and other employee-facing content.
• Research & Communications Insights: Conduct communications research, monitor trends and help identify insights that inform strategies, content and program recommendations.
• Client Management & Program Execution: Support day-to-day client work, manage project timelines and contribute to the successful delivery of communications programs and initiatives.
• Team Collaboration & Professional Growth: Partner across teams, support junior colleagues and contribute to a collaborative environment that encourages learning, development and high-quality work.

About You:

• 3+ years of experience in employee engagement, internal communications, corporate communications, public relations or related fields within an agency or similar environment.
• Experience supporting communications initiatives that drive employee engagement, organizational change or culture-building efforts.
• Strong writing and editing skills, with experience developing content for a variety of employee and leadership audiences.
• Familiarity with internal communications platforms and tools such as Firstup, SocialChorus, Qualtrics, Workplace, Yammer, SharePoint or similar technologies.
• Experience developing content for employee, leadership and stakeholder audiences including emails, newsletters, presentations, messaging frameworks and leadership communications.
• Strong organizational skills with experience managing multiple priorities and timelines.
• Understanding of communications measurement and program performance metrics.
• Experience collaborating with clients, stakeholders and cross-functional teams.
• Familiarity with digital communications and content development best practices.
• Interest in employee engagement, workplace culture and evolving communications practices.
• Experience supporting and collaborating with junior team members.
• Collaborative mindset with a willingness to learn, contribute ideas and support team success.

Preferred Qualifications:

• Experience supporting large-scale change management or transformation initiatives.
• Familiarity with employee listening, engagement measurement or communications research methodologies.
• Experience working on integrated communications programs that span internal and external audiences.
• Knowledge of SEO or digital content optimization best practices.

Pay Range: $65,000 - $75,000 USD/yr.

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

Level 04

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

About Our Benefits

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.

Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job-related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self-identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations.