Business Development Coordinator

Job Opportunity At Fort Dodge FordFort Dodge Ford is expanding, and we want YOU to come along for the ride! Being one of the fastest growing dealers in Iowa, we are in need of people who are looking for a change. The automobile business isn’t what it used to be. Today, we are more connected and serving to our community than any other industry. Some of the best staff members come from our very own clients! This is why we need you! If you have done business with us, you’ve seen first hand our quality of customer care. Maybe you are an automotive enthusiast? Maybe you aren’t quite happy with your current position? Or maybe you want to work for a business that offers purpose and opportunity? It’s time for a change. We want to hear from you!BenefitsFamily owned and operatedPartners in the communityOpportunities for advancementOnsite and on the job training5 Days paid Annual LeaveMedical PlanVision PlanDental Plan401(K) PlanResponsibilitiesAnswer customer calls and establish follows-up with service appointmentsRespond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templatesSchedule appointmentsFollow up with recall lists, special order parts, declined services, missed appointmentsParticipate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership managementUtilize tracking system dailySkills / RequirementsAt least one previous role based in strong customer service experienceTeam player attitudePrompt and courteousEnthusiastic personalityMust have strong computer skillsWilling to submit to a pre-employment background check & drug screenFort Dodge Ford Lincoln Toyota provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.