Customer Service Representative
Full-time
MagnaCare
About The Role
MagnaCare is seeking a fully remote Customer Service Representatives to assist members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, claims inquiry, claim reconsiderations and appeals. This is a remote position.
Primary Responsibilities
MagnaCare is seeking a fully remote Customer Service Representatives to assist members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, claims inquiry, claim reconsiderations and appeals. This is a remote position.
Primary Responsibilities
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Listen attentively to customer needs and concerns; demonstrate empathy and offer solutions.
- Confirm customer understanding of the solution and provide additional customer education as needed.
- Prepare complete and accurate work and update customer file.
- Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests.
- Effectively transfer misdirected customer requests to an appropriate party.
- Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.
- Offer solutions to issues that are often non-standard/non-routine and require some clarification.
- Perform other call center functions and support projects as directed by the management.
- Balancing the demands of the caller with program requirements for quality, average handle time, and productivity.
- Use appropriate verbiage and level of detail to formulate and adapt the response to the level of understanding the caller has about the MagnaCare processes and specific plan details.
- Calls will require the CSR to proactively educate the caller and validate understanding before completing the call.
- High School diploma.
- Some college or business school education is a plus.
- Knowledge of basic computer operations.
- Intermediate knowledge of Microsoft Office and email writing.
- Knowledge of CPT codes, ICD-9. Ability to learn quickly.
- Courteous with strong customer service orientation.
- Dependable with proficient attention to detail.
- Good listening and responding skills.
- Must be flexible with the ability to adapt to changes quickly and think conceptually.
- Solid problem-solving skills.
- Excellent attendance, punctuality and work record required.
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Melville, NY vacancy
- ...which reinforces our pledge to quality and customer satisfaction. At Air Techniques, we have... .... We are proud that Air Techniques represents superior quality to dealers and dentists... ...worldwide. Position Description Customer service plays a key role in our company success...SuggestedWork experience placementWork at officeLocal areaWorldwideWeekend work
Air Techniques
Melville, NY4 days ago $20 per hour
...skills are required for this position. 1-800-Plumber +Air is very customer focused in providing a high quality customer experience for... ...Technician Scheduling Handles Invoice Process Enable calls to answering service at end of day. Additional duties as directed by owners/manager...SuggestedHourly payWork at office1-800-Plumber +AIR
Farmingdale, NY3 days ago$14 - $18 per hour
...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting...SuggestedHourly payFull timePart timeShift workNight shiftWeekend workWalgreens
Huntington Station, NY5 days ago- Join our team as a Customer Service Associate and deliver exceptional shopping experiences for our customers. If you have a passion for helping others and possess strong communication skills, we want to hear from you!Suggested
Family Dollar
Bethpage, NY3 days ago - Job DescriptionThe Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro cuSuggestedFor contractors
Home Depot
Farmingdale, NY59 minutes ago - ...Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing...
Lowe's
Bethpage, NY7 hours ago $39.29k - $59.8k
...System's centralized call center. Performs a variety of technical service/support duties that may require practical or specialized... ...High School Education or equivalent, required. ~1-3 years of customer service experience. *Additional Salary Detail The salary...Hourly payNorthwell Health
Melville, NY1 day ago$21.15 - $25.5 per hour
...Customer Service Representative Mini-Circuits designs, manufactures and distributes integrated circuits, modules, and sub-systems for high performance radio frequency (RF) and microwave applications. With design, sales and manufacturing locations in over 30 countries...Permanent employmentMini-Circuits
Melville, NY3 days ago$17 - $18 per hour
...you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...Hourly payStart working todayLocal areaU-Haul
Huntington Station, NY5 days ago- ...energetic and motivated Outbound Sales Representative to join our dynamic Telesales team. In... ...will drive growth and help expand our customer base. This position offers a chance to... ...while maintaining high levels of customer service. Collaborate with internal teams to...Work at office
Summit Health Advisors
Melville, NY5 days ago - Call Center Professional Ready to bring your phone skills to a rewarding remote role? A top healthcare organization is looking for engaging call center professionals to connect members with vital care programs. In this fast paced position you will answer member questions...Remote jobHourly payHome officeShift work
$21 - $25 per hour
Job Title Location: Remote Base Pay: $21.00 - $25.00 / Hour Employee Type: Non-Exempt Required Degree: High School Manage Others: No Minimum Experience: 1 Year Uncle Giuseppe's MarketplaceRemote work- Position: Customer Account Coordinator Location: Proximity to Melville, NY Company/Industry: Well-established global distribution company... ...and team?orientedCompensation / Pay Rate (Up to): $24.00 - $30.00Job SummaryJob number: 580122Profession: Customer Service/Call CenterTemporary work
$45 per hour
...ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and... ...big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home...Hourly payWeekly payExtra incomeTemporary workPart timeFor contractorsSeasonal workRemote workWork from homeFlexible hoursGL1
Wyandanch, NY1 day ago- ...team today! ACCOUNT COORDINATOR - WHAT YOU'LL DO As Account Coordinator, you'll be in charge of coordinating customer requests for facility services with our contractors in an efficient and quick manner and making sure customer needs are being met. With...For contractorsSummer workWork at office
GLOBAL FACILITY MANAGEMENT
Melville, NY1 day ago - ...seeking a Billing and Accounting Coordinator to support monthly customer billing, accounts payable, accounts receivable, payroll... ...fulfillment, transportation, compliance management, and warehouse services, we pride ourselves on delivering exceptional service and operational...Full time
International Warehouse Group
Melville, NY14 days ago $20 - $22 per hour
...Account Representative Global Facility Management - Melville, NY 11747 Overview Salary... ...scope and priority. Check historical service history. Enter Vendor Relations tasks... .... Attention to detail. Strong customer orientation and communication skills....Hourly payFull timeSummer workWork at officeLocal areaGlobal Facility Management & Construction
Melville, NY4 days ago$18 per hour
...Job Description Job Description Customer Service Representative Location: Farmingdale, NY Compensation: Up to $18/hour Schedule: Monday – Friday, 9:00 AM – 6:00 PM Key Responsibilities: · Assist delivery and installation teams while they are out on...Work at officeImmediate startMonday to FridayThe Bachrach Group
Farmingdale, NY5 days ago$18 per hour
...Job Description Job Description Temp-Perm Customer Service Representative (Multiple Openings – Quick Hire!) Farmingdale, NY Up to $18/hour Hours: Monday–Friday, 9:00 AM–6:00 PM Onsite Position Our client is hiring multiple Customer Service Representatives...Permanent employmentTemporary workMonday to FridayWeekday workThe Bachrach Group
Farmingdale, NY5 days ago$16 - $24 per hour
...expanding our client base and promoting our insurance products and services through outbound calls. This position offers flexibility in... ...from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto...Hourly payPart timeFor contractorsWork at office$15 - $20 per hour
...Ability to multi-task Ability to make presentations to potential customers If you are motivated to succeed and can see yourself in... .... We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance...Hourly payPart timeFor contractorsWork at officeFlexible hours$40k - $50k
...Independent Contractor Agent Position Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered... ...State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships...For contractorsJoseph Benincasa - State Farm Agent
Farmingdale, NY4 days ago- ...We're Hiring! Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions,... ...State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships...For contractors
Brian Gill - State Farm Agent
Melville, NY2 days ago $45k - $55k
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Sonny Sahni - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful...Work at officeFlexible hoursSonny Sahni - State Farm Agent
Plainview, NY3 days ago$50k - $75k
...Farm Agent, you will build and develop customer relationships within the community to promote... ..., and market appropriate products and services. As An Agent Team Member, You Will... ...(outside sales or inside sales representative, retail sales associate, or telemarketing...For contractorsBrian Gill - State Farm Agent
Melville, NY3 days ago- ...people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters...For contractorsWork at office
Ned Marzigliano - State Farm Agent
Plainview, NY18 hours ago $23.35 - $26.39 per hour
...advice, claim status responses, and payer correspondence. ~ Proficiency in Microsoft Office. ~ Excellent communication and customer service skills with the ability to build positive relationships with patients, payers, and colleagues. ~ Ability to prioritize...Full timeWork at officeLocal areaFlexible hoursProfessional Physical Therapy
Melville, NY13 days ago- ...needs of men, women and children...all designed to enable our customers to live their best lives.We are seeking a Bilingual (English/Spanish... ..., ideally within account management, sales support or customer service.Strong organizational skills with a focus on maintaining...Temporary work
Natural Organics Inc
Melville, NY11 days ago - ...provider in Wyandanch is seeking a skilled Sales Development Representative. You will be responsible for qualifying inbound and outbound sales... .... Benefits include a 401(k) with employer match, competitive healthcare, and paid time off. #J-18808-Ljbffr Custom Truck One Source
$24 - $30 per hour
...Customer Account Coordinator Location: Proximity to Melville, NY Company/Industry: Well-established global distribution company Schedule: Mon-Fri 9am-5pm Salary: $24.00 - $30.00/hr, depending on experience, with flexibility for the right candidate Type:...Temporary work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- airport customer service agent Melville, NY
- career services representative Melville, NY
- customer service officer Melville, NY
- bilingual customer service representative spanish english Melville, NY
- full time customer service associate Melville, NY
- part time customer service representative work from home Melville, NY
- customer associate Melville, NY
- customer service specialist Melville, NY
- customer support associate Melville, NY
- customer service representative data entry Melville, NY