Sales Account Manager
Union Square Media Group
Union Square Media is hiring a Senior Account Manager to lead buyer relationships for Giraffe, our owned-and-operated lead generation platform in the home services space. Giraffe connects high-intent consumers searching for major home improvement projects including windows, bathroom remodels, roofing, and more with qualified service providers seeking consistent, performance-driven demand. This role owns the relationship between our platform and our lead buyers, with direct responsibility for performance, retention, and growth. This is a senior, externally facing role with real ownership. You’ll work closely with leadership to shape buyer strategy, pricing, quality standards, and category expansion. Responsibilities Own senior-level relationships with home services advertisers purchasing leads through the platform Act as a strategic partner to buyers, aligning lead flow, pricing, and quality with ROI goals Manage onboarding, scaling, pacing, caps, and long-term retention Lead performance reviews focused on CPL efficiency, acceptance rates, and downstream outcomes Monitor lead quality feedback and collaborate internally to improve routing, delivery, and matching logic Identify expansion opportunities across new services, geographies, and volume tiers Serve as the voice of the buyer internally, partnering with operations, tech, and leadership teams Qualifications Experience managing direct advertiser or buyer relationships in performance marketing or lead generation Strong understanding of marketplace dynamics and performance metrics (CPL, ROI, conversion rates) Ability to operate strategically while still owning execution and outcomes Comfort working cross-functionally in fast-moving, growth environments Data-driven mindset with strong reporting and analytical skills Required Skills 4–7+ years in performance marketing, lead gen, or advertiser account management Experience in home services or local high-intent categories (windows, roofing, bath, HVAC, etc.) Familiarity with platforms like Everflow, CAKE, or similar tracking tools Experience working with O&O traffic or marketplace-style lead distribution Preferred Skills 4–7+ years in performance marketing, lead gen, or advertiser account management Experience in home services or local high-intent categories (windows, roofing, bath, HVAC, etc.) Familiarity with platforms like Everflow, CAKE, or similar tracking tools Experience working with O&O traffic or marketplace-style lead distribution #J-18808-Ljbffr Union Square Media Group
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Hornblower Group
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