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Patient Service Coordinator

$16.2 - $22.5 per hour

Imagine Staffing Technology

Job Description

Job Description

Job Title:  Patient Service Coordinator  

Location: Campbell Blvd, MD 21236

Hire Type: Contingent  

Pay Range: $16.20 – 22.50/hr.

Work Model:  onsite  

Work Shift: Monday - Friday 8:00 am – 4:30 pm  

Recruiter Contact:  Sean Craft I View email address on ziprecruiter.com I View phone number on ziprecruiter.com

 

Nature & Scope: 

Positional Overview 

We are seeking a detail-oriented and patient-focused  Patient Services Representative to support daily operations within a busy ophthalmology practice. This role serves as the first point of contact for patients and plays a key role in ensuring a smooth and professional patient experience from check-in through check-out.

Role & Responsibility: 

Tasks That Will Lead to Your Success 

 

  • Greet and check in patients for scheduled appointments in a professional and courteous manner 
  • Verify  insurance coverage , collect co-pays, and process payments accurately 
  • Schedule follow-up appointments and coordinate patient visits based on provider availability 
  • Process  referrals and ensure all required documentation is completed 
  • Check out patients and provide visit summaries or next steps as needed 
  • Enter and maintain accurate patient data in the system 
  • Communicate effectively with clinical and administrative staff to coordinate schedules and patient flow 
  • Assist healthcare providers with administrative support as needed 
  • Manage appointment scheduling by balancing  daily capacity, staffing needs, and patient demand  
  • Maintain organized records and ensure compliance with healthcare procedures

 

Skills & Experience

Qualifications That Will Help You Thrive

 

  • High School Diploma or GED required 
  • 0–2 years of experience in a healthcare, medical office, or customer service setting preferred 
  • Certifications (Preferred):
  • Experience with EPIC or similar electronic medical records (EMR) systems 
  • Strong customer service and patient interaction skills 
  • Excellent communication and interpersonal abilities 
  • Ability to multitask in a fast-paced clinical environment 
  • High attention to detail and accuracy with data entry 
  • Basic knowledge of insurance verification and medical office procedures 
  • Proficiency in computer systems and scheduling software 
  • Strong organizational and time management skills 

Additional Requirements

  • Flu vaccination required 
  • Health screening required 
  • Ability to work onsite full-time during initial assignment 
  • Reliable transportation (free onsite parking available)
Vacancy posted 2 days ago
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