Senior Customer Experience Leader: Growth & Retention
Dormont Manufacturing Co
Dormont Manufacturing Co is seeking a Sr. Manager, Customer Experience to lead the customer experience team. The successful candidate will develop customer relationships and support business strategies to drive growth. With 7-10 years of experience in sales or customer development, the Sr. Manager will manage escalated customer issues and work collaboratively to enhance customer experience. Candidates should possess strong negotiation skills and a Bachelor's Degree in Business. #J-18808-Ljbffr Dormont Manufacturing Co
$170k - $200k
A leading Customer Data Platform company is seeking a Principal Customer Success... ...accounts, ensuring customer retention and driving substantial revenue growth. You will lead negotiations, develop... ...7+ years of Customer Success experience in SaaS environments and be comfortable...Senior$120k - $128k
...love to hear from you! The Role We are looking for a Senior Manager of Client Retention and Growth Strategyto spearhead client retention and growth... ...initiatives that have an impact on growth and overall customer experience. Key Responsibilities Partner with Product and...SeniorWork at officeLocal areaFlexible hours- ...based in New York City is seeking a Head of Customer Success to lead and grow a team focused on driving customer engagement and retention. In this role, you will enhance customer... .... Ideal candidates will have substantial experience in SaaS or Fintech and a demonstrated...Senior
$119k - $170k
...technology company focused on IoT solutions is seeking a Senior Manager for their Customer Success team. This remote role involves leading a... ...over 5 years in customer success, proven leadership experience, and a growth mindset. The compensation ranges from $119,000 to $1...SeniorRemote job- ...education service provider is seeking a dynamic Customer Success Manager to work remotely from New... ...ensuring their satisfaction, and driving customer retention and growth. The ideal candidate has over 3 years of experience in customer success, exceptional communication...SuggestedRemote job
- ...in Idaho is looking for a Branch Manager to lead a customer-focused team. This role includes driving sales,... ...operations. College education is preferred, alongside related banking experience. Join us to inspire teamwork and community growth. #J-18808-Ljbffr Renasant Bank
- ...Management Services, LLC. is seeking a Senior Lifecycle Marketing Manager to... ..., activation, and long-term retention strategies, integrating data... ...teams to optimize patient experiences. Ideal candidates have years of experience in growth marketing, strong analytical skills...Senior
- ...Managed-Solutions is seeking a Client Advisor to enhance customer experience strategies. This full-time remote position, preferably based... ...strong analytical skills and a track record of client retention and growth. The role offers bonuses, benefits, and a collaborative environment...SeniorRemote jobFull time
- ...Business Development who will play a crucial role in driving sales growth and acquiring new clients. This remote position allows you... ...and present business cases that highlight our diverse customer experience offerings. The ideal candidate will have a solid background...SeniorRemote job
$147k - $190k
...Senior Product Marketing Manager, Growth New York, New York Apply Who... ...with and learn from leaders in the startup community... ...GTM systems. The Customer Journeys team owns... ..., net revenue retention, and customer lifetime... ...shape how customers experience and progress...SeniorCasual workWork at officeLocal area$207k - $258k
Brex is looking for a Senior Enterprise Account Manager in New York City to manage a portfolio... ...play a pivotal role in driving revenue growth and ensuring client success through... ...$207,000 and $258,000, depending on qualifications and experience. #J-18808-Ljbffr BrexSeniorWork at officeRemote workFlexible hours- ...global B2B services provider is seeking a Senior Client Revenue Manager to manage client relationships and drive revenue growth. The ideal candidate will analyze campaign... ...collaborating with international teams. Strong experience in client management and outbound sales is...SeniorRemote job
- Upfluence is seeking a Senior Account Manager in New York to lead the post-sale relationship for strategic accounts. You will drive retention and expansion, collaborating with teams to ensure customer satisfaction and success. The role requires 4+ years in SaaS Account...SeniorFlexible hours
$111.7k - $196.3k
...Manufacturing Co is looking for a senior sales professional to manage sales growth in the State & Local Government... ...least 8 years of enterprise sales experience, proficiency in Salesforce, and an... ...and a passion for innovation in customer experience, we want to hear from...SeniorRemote jobLocal areaFlexible hours- ...year — and beyond. Our growth is not accidental; it’... ...to thousands of customers and exited $1B+ public... ...Governors, White House senior staffers, and a co‑founder... ...higher spend, stronger retention, and long‑term loyalty... ...exceptional customer experiences across the full customer...Work at officeWork from home
- BMC Software, Inc in New York is looking for a Customer Success leader to enhance customer experience and drive adoption of BMC solutions. You'll build customized Success Blueprints to align with customers' business objectives while managing post-sales strategies across...Senior
- Camunda is seeking a Customer Success Manager to partner with enterprise customers, ensuring successful adoption and growth of their automation solutions. The role involves managing a portfolio of clients, driving retention, and communicating effectively with stakeholders...SeniorRemote job
- Latent is hiring a Senior Customer-Led Growth Manager for a hybrid role in New York City. The manager will be responsible for transforming customer... ...candidate will have at least 6 years of B2B marketing experience, proficient in AI tools and HubSpot, with a strong ability...Senior
$101k - $115k
Dormont Manufacturing Co is looking for a Senior Customer Success Manager to enhance client relationships and drive engagement with our... ...digital platform. The ideal candidate will have 5-6 years of experience in a client facing role and a strong understanding of digital...Senior- ...seeking a highly motivated Senior Director of Client Success to lead our Customer Success team. The ideal... ...satisfaction and retention and will have a proven... ...to improve the customer experience. Develop and maintain... ...platform adoption, and growth. Successfully onboard...SeniorShift work
- Timedoctor is seeking a Customer Marketing Manager to lead post-sale marketing efforts focused on customer retention and expansion. In this fully remote role, you will develop... ...candidate will have at least 3 years of experience in B2B SaaS marketing, strong analytical...Remote jobFlexible hours
- CINC Systems is seeking an experienced Customer Growth Manager to drive revenue growth through selling innovative software solutions. The... .... The ideal candidate will have over 5 years of sales experience, excellent communication skills, and familiarity with Salesforce...
- Plural is looking for a Customer Success Manager in New York who will... ...enterprise accounts to drive retention and expansion. You will build... ...with engineering leaders and collaborate on technical... ...ideal candidate has 4-7 years of experience in B2B SaaS, a deep understanding...
- Cordance Group is looking for a Senior Customer Support Manager dedicated to enhancing customer experiences across SaaS products. This leadership role combines operational ownership and team management to address high-priority customer situations and guide team performance...SeniorRemote job
$200k - $250k
...leading membership platform in New York seeks a strategic Senior Director of Member Strategy & Retention. This role involves developing and executing... ...excellent analytical skills, and cross-functional leadership experience. The position offers a base salary ranging from $200,...Senior- RadNet, Inc. is seeking a Sr. Director, Sales Strategy to drive revenue growth and enhance customer experience. This role demands developing strategic sales programs and serving as a bridge across various functions like Operations and Service Delivery. The ideal candidate...Senior
- Catbird is seeking a Senior Data Analyst to join our hybrid team in Brooklyn Navy Yard Headquarters. The ideal candidate will transform data into insights driving decisions in customer retention and operational efficiency. You will analyze performance metrics across various...Senior
- Pivotal Health is seeking a Senior Software Engineer to join their Growth & Onboarding team in New York. This role focuses on backend systems that enhance provider onboarding and improve customer experiences. Candidates should have strong backend skills and the ability...Senior
- ...AI Engineer to join an innovative team building AI-powered customer experiences. The role involves designing and implementing AI products end... ...time media. This position is fully remote, offering competitive salary and career growth opportunities. #J-18808-Ljbffr SunbytesSeniorRemote job
$110k - $126k
...Nine GmbH is looking for a Senior Manager, CRM based in New... ...global campaigns focused on customer upsell and retention, ensuring that Babbel’s... ...With at least 5 years of CRM experience, you will leverage your... ...benefits aimed at professional growth. #J-18808-Ljbffr BabbelSenior
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