Operations Coordinator

Operations Coordinator

The Full-Time Operations Coordinator is a key member of our European Operations team. This role oversees the maintenance of the van fleet, coordinates equipment loading and unloading, and ensures smooth logistical operations that support flawless Backroads trip execution. The position blends administrative responsibility with hands-on operational work and offers strong potential for long-term career growth within Backroads.

What You'll Do:

• Van Fleet Leasing & Restitution: Help negotiate van lease contracts with dealerships; manage onboarding and restitution of vans.
• Van Fleet Operations: Manage and maintain our fleet of vans, ensuring they are properly stocked, serviced, and in top condition for each trip.
• Unit Load Management: Supervise van preloading, ensuring all necessary equipment and inventory are included and meet quality standards.
• Inventory & Service Supervision: Oversee inventory management, service schedules, and the handling of minor maintenance issues on the vans.
• Winter and Seasonal Projects: Oversee seasonal projects such as mid-season maintenance, winter bike overhaul, winter projects, and end-of-season maintenance.
• Coordination with Field Staff: Communicate regularly with field staff to ensure operational issues are addressed quickly.
• Warehouse Management: Organize the warehouse, including receiving/sending packages, operating a forklift, and overseeing inventory checks.
• Logistics Support: Assist with the coordination of van arrivals and departures, scheduling, shipping logistics, ATA carnets, and the transportation of equipment and bikes.

Who You Are:

• A proactive and solutions-oriented professional who enjoys combining hands-on operational work with planning and coordination.
• A strong communicator with excellent attention to detail and the ability to multitask effectively.
• A team player who takes ownership and strives for continuous improvement.

Key Qualifications:

• Proficient in Microsoft products (Excel, Word, Outlook, Teams)
• Strong command of English; knowledge of Czech is a plus
• Experience with van driving and maneuvering trailers
• Ability to lift up to 50 lbs (approx. 23 kg)
• Clean driving record
• Previous warehouse or operations experience is a plus
• Forklift operation experience is a plus

Compensation & Benefits:

• Competitive salary
• Trip credit benefits
• Long-term growth opportunities
• Supportive, dynamic, and international work environment

Join Us:

Join us in shaping the future of travel with Backroads in the Czech Republic. If you're ready to take on the challenge of ensuring the smooth operation of our fleet and support our mission of delivering exceptional travel experiences, we'd love to hear from you.