Administrative Assistant

Job Description

Job Description

Administrative Assistant

Springfield, MA | Full-Time | Onsite

We’re looking for an experienced administrative professional who likes being the person a busy team can count on—and who naturally steps up when something needs to get done.

This is a hands-on role supporting our Springfield office and the professional administrative team that works from it. The work is varied, combining general office responsibilities with support for client-related administrative projects. Some days that means print production, mail and filing; others it means helping move a project forward, following up on outstanding items or making sure everyone involved knows where things stand.

We’re looking for someone who enjoys administrative work, takes pride in doing it well and brings the energy, initiative and curiosity to become an increasingly valuable part of the team.

What You’ll Do

• Provide day-to-day administrative support to our Springfield office
• Handle print production, filing, mail and other general office responsibilities
• Order and maintain office supplies and help keep the office organized and running smoothly
• Support our professional administrative team with special projects and ongoing client-related work
• Assist with processing forms and documentation under the direction of the professional administrator responsible for the work
• Follow up on outstanding information and help keep projects moving through completion
• Update tracking systems and maintain accurate, current information
• Communicate project and processing status to the appropriate team members
• Follow through on assigned items and help make sure details don’t fall through the cracks
• See what needs doing, step in and help get it done

What We’re Looking For

• 3–5 years of administrative support experience, preferably within a professional services environment such as financial services, consulting, legal, accounting or insurance
• Strong working knowledge of Microsoft Outlook, Word, Excel and PowerPoint
• Comfort with technology and an interest in using AI-enabled tools, including Microsoft Copilot, to work more efficiently
• Excellent organizational skills and attention to detail
• Professional written and verbal communication skills
• Good judgment and the ability to handle confidential information with discretion
• A responsive, service-oriented approach and genuine enjoyment of administrative work
• Initiative—the instinct to step up, lean in and take ownership rather than wait to be asked
• Strong follow-up and follow-through, particularly when work involves multiple people or steps
• Ability to manage changing priorities and consistently follow through
• Someone who works well independently but genuinely enjoys being part of a team

The Opportunity

We’re looking for someone who can contribute from the start, is interested in learning new tools and better ways of working, and has the capacity to grow with us. As you learn our business and demonstrate initiative, judgment and reliability, there will be opportunities to take on increasingly complex responsibilities and become a trusted resource to the team.

This is a full-time, onsite position in our Springfield office.

\nCompany Description

Mahoney&Associates in a 60+ year old benefits and compensation consulting firm providing concierge-level services to both our corporate clients and the critical talent that make their successes possible. We support our national clientele via three offices: Springfield, MA, New York, NY and Fort Lauderdale, FL.

Company Description

Mahoney&Associates in a 60+ year old benefits and compensation consulting firm providing concierge-level services to both our corporate clients and the critical talent that make their successes possible. We support our national clientele via three offices: Springfield, MA, New York, NY and Fort Lauderdale, FL.