Invoicing Specialist

Invoicing Specialist

The Invoicing Specialist is responsible for posting Brenntag invoices in third party or customer portals. This role interacts with external customers, Brenntag order entry, customer service, and billing personnel to ensure accurate and timely processing of the portal invoices. This specialized role is important in issue identification and escalation within the portals and problem solving.

Job Responsibilities

• Process, post, and manage a high volume of invoices with extreme attention to detail via portal systems.
• Review & enter customer invoice data into portals, which is generated from Brenntag's ERP system and check for accuracy
• Interact with customers, Brenntag sales team, Customer Service Representatives, and other personnel on a regular basis to resolve problems/issues
• Obtain information regarding orders, invoices, billing & customer purchase orders
• Provide information relating to the status of portal invoices
• Set up and maintain new portals and new portal customers, including managing access to other Brenntag personnel based upon their function and responsibilities.
• Attend meetings related to new portal customers and present the proposals to management.
• Log metrics to identify and elevate areas of improvement as it relates to pricing accuracy.
• Manage monthly billing activities for different Business Units

Education and Experience:

• High School diploma or GED
• Associate degree a plus
• 2+ years internal or 4+ years external customer service role
• Familiarity with working under a documented quality procedure/process system (ie. ISO quality system processes or similar)
• Distribution experience a plus

We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.

• Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
• Paid parental leave
• Education assistance program
• Employee assistance program
• Various healthcare plan options as well as 401(k)