Remote Tier II ACE Service Desk Specialist
Chenega Corporation
- Remote job
Chenega MIOS in Orlando, FL seeks an ACE Account Service Desk Specialist (Tier 2) to support the ACE ASD program. The role offers 24x7x365 coverage for a large user base including Trade, PGA, and CBP personnel, with bilingual English/Spanish support and strong emphasis on process documentation and quality metrics. The position requires a high school diploma, 2+ years in IT help desk, and US citizenship with the ability to pass a CBP background check. Rotate shifts and travel may be required. #J-18808-Ljbffr Chenega Corporation
- TEEMA Solutions Group is seeking an ACE Account Service Desk Specialist II to provide Tier 2 support for the Automated Commercial Environment (ACE) platform. This... ...are preferred. The position offers a primarily remote work option with a rotating shift environment.J-1880...Remote jobRotating shift
- ...cybersecurity compliance, and provide desk-side and remote support to resolve software... ...engagement, support end-user service requests, and monitor and... ...ticket queues, resolve Tier 2 issues, and escalate complex... ...Certifications: \n \n IAT II \n CE: Associate Level \n...Remote workLocal area
- ACE Account Service Desk Specialist (Tier 2 - ASD)ACE Account Service Desk Specialist (Tier 2 - ASD) to support the Automated Commercial Environment (ACE)... ...Technology Service Desk (TSD). This role provides Tier II support to a large external user community, including Trade...SuggestedNight shiftRotating shiftWeekend work
$29.43 - $34.83 per hour
Technical Service Associate Scottsdale, AZ Pay Estimated: $29.43 - $34.83/Hour Active Secret... ...in Scottsdale, AZ to provide advanced Tier II/III technical support for complex electro... ...enterprise tools Microsoft Terminal Server / Remote Services HBSS, Anti-Virus, and endpoint...Remote work- .... in Orlando, FL is seeking a Senior Service Desk Support Specialist to join our government-focused IT team... ...full-time role provides advanced Tier II/III support for mission-critical operations... ...support via email, Teams, phone, remote, and in-person engagements. #J-18808...Remote workFull time
- System Administrator Tier II (Managed Services)We are a dynamic and innovative IT solutions company dedicated to providing top-notch managed services... ...neededProvide basic support for Azure Virtual Desktops for remote usersSetup new desktops and related software for new and...Remote work
- ...Description Tri-City Group is currently hiring a customer-focused IT Service Desk Tier II Technician to join our team in Davenport, IA. This position... ...with the team to enhance overall support efficiency. Remote Support: Provide remote assistance to users across different...Remote workCurrently hiringWork at office
$22.02 - $33.08 per hour
...Coral Gables, Kendall, Doral and surrounding areas. The Dealer Services Specialist II embodies a One Manheim mindset, facilitating client... ...including sales, mobile inspections, dealer services, and trade desk teams, to ensure a unified approach in serving clients, enhancing...Remote jobHourly pay- Radius XR is seeking a detail-oriented Customer Support & Onboarding Specialist (Tier II) to guide new customers through seamless onboarding via virtual sessions and provide responsive technical support to customers and sales partners. You will maintain clear documentation...Remote job
- ...Office of Information Technology at the State of Maine is hiring for a Service Desk specialist to provide tier 1 phone support to State employees and some public callers. This hybrid role involves remote work with required on-site presence in Augusta, serving a fast-paced...Remote jobWork at office
$80 - $85 per hour
...Description Please note that this is a contract role to provide services to Sun Life Financial (“Sun Life”) as an employee of Allegis... ...that. \n \n \n Additional Details: \n \n Location: Remote ( Massachusetts, USA)\n Duration: 6 Months \n Pay Range*:...Remote workHourly payContract workTemporary workWork at officeLocal areaFlexible hours- ...Job Description IT Support Specialist II (Tier 2) StoneGate Senior Living... ...ID, Microsoft Intune, Azure services, and Google device administration... ...incidents from the Service Desk team. Troubleshoot and... ...platform. Provide remote and occasional on-site support...Remote work
$10k
...oriented, proactive Customer Support & Onboarding Specialist (Tier II Support) who leads with empathy and delivers white-glove service. If you're passionate about customer success... ...Patient, calm, and creative under pressure Remote position with occasional travel to Radius HQ...Remote workTemporary workWork at officeImmediate startShift work$133.65k - $206.86k
....ResponsibilitiesEmpower AI is seeking a Tier II / Deskside Lead to lead end-user computing... ...for an enterprise IT Customer Support Services program supporting a Department of War agency... .... The Manager is accountable for Tier II desk-side and field support, Enterprise...Full timeContract workFor contractorsRelocation$140k - $180k
...Salary Range: $140,000.00 To $180,000.00 Annually Tier 2 Service Delivery Lead Position Type: Full Time/Remote (occasional travel to the Washington, DC area)... ...of the Navy's enterprise eBusiness Tier 2 support desk, with an anticipated start of November 2026. The desk...Remote workPermanent employmentFull timeContract workFor contractorsWork at officeShift workDay shift- Diné Development Corporation (DDC) is seeking a Tier II Remote Support Technician to deliver mid-level remote support to J6 users in a DoD environment, utilizing remote access tools and ServiceNow to diagnose and resolve issues. The role requires 5+ years in Tier II support...Remote job
- ...provide cutting-edge technology services designed to achieve success... ...and appreciation programs. Tier II Support Technician Location... ...provided by phone, walk-in requests, remote assistance, and onsite visits... ...and resolutions. Service Desk Operations Log in to the...Remote workFor contractorsLocal areaShift work
- RCG, Inc. is seeking a Help Desk Specialist - Tier II to provide on-site and remote support for a federal government contract in La Jolla, California. This role focuses on advanced desktop support, troubleshooting complex issues, and maintaining conference room and multimedia...Remote jobContract work
- Peraton is seeking a Junior Technical Help Desk Support for its Federal Strategic Cyber program in Quantico, VA. You will provide Tier II technical support to end users via phone, email, and remote channels, helping maintain system infrastructure. Responsibilities include...Remote work
- ...every team member to deliver best in class service. That’s where you come in! We are actively searching for a Service Desk Specialist with 3-5 years of experience to join our... ...equipment) Resolve firmwide user issues via remote access support and local desk-side service...Remote workCasual workWork at officeLocal areaShift workAfternoon shiftWeekday work
$23 - $30 per hour
...opportunity. Requisition Number: 2026-8490 Job Summary The Service Desk Specialist II provides quality technology support to firm clients with a... ...offers flexibility for many positions to be performed remotely; please discuss your work preferences with your recruiter...Remote workHourly payTemporary workWork experience placementWork at officeLocal areaFlexible hoursShift work2 days per week$23 - $30 per hour
...opportunity. Requisition Number: 2026-8465 Job Summary The Service Desk Specialist II provides quality technology support to firm clients with a... ...offers flexibility for many positions to be performed remotely; please discuss your work preferences with your recruiter...Remote workHourly payTemporary workWork experience placementWork at officeLocal areaFlexible hoursShift work2 days per week- Solutions Development Corporation is seeking a Tier I IT Support specialist to provide frontline assistance for DoD Navy users at NSWCDD (Dahlgren... ...should have solid experience in PC- and phone-based service desks, Windows and MS Office, and knowledge of SharePoint. #J...Remote work
- ...Description Job Description Help Desk Specialist II Task 3: TSD Advanced Support (Tier II) Ashburn, VA / Orlando, FL / San Antonio, TX - Primarily remote, within commuting distance... ...device issues, including CBP's mobile service environment (AirWatch) - Email and...Remote workWork at officeRotating shift
- ...Concepts Knowledgebase, LLC., is seeking a Service Desk Support Specialist to join our team working with a high-... ...required and escalate user to Tier II or Tier III in the shortest possible... ...systems, VPNs, SPOK, BeyondTrust Secure Remote Access, JAMF Apple management and...Remote workWork at office
- IT System Administrator Tier II - Remote & Onsite Support (MSP) We are currently seeking a IT System... ...'ll need 2+ years working at a Managed Service Provider and advanced knowledge of... ...Providing Escalation support for both Help Desk Technicians and Jr System Administrators...Remote jobWork at office
$75k - $85k
Service Desk Support Specialist (Senior-Level) Full-time Compensation: USD 75,000 -... ...required DoD 8570/8140 IAT Level II certification or higher is... ...RCSC) and provide advanced Tier II/III technical support... ...Teams, telephone, remote support, and in-person engagements...Remote workFull time- Tier II Help Desk Technician The Tier II Help Desk Technician is responsible for the full range of remote support to the SFM end user. Support includes software, hardware, handheld devices... ...departments. Improve customer service, perception, and satisfaction. Efficient...Remote workLocal area
- ...Job Description Job Description As a Tier II Help Desk / Systems Administrator, you will... ...You will support users worldwide through remote support technologies while mentoring junior... .... Deliver exceptional customer service while maintaining compliance with security...Remote workFull timeWorldwideMonday to FridayShift work
- ...Description KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging,... ...customers when they call or walk into the customer service center, remotely, or at the customer’s location. The candidate shall be prepared...Remote workFull timeMonday to Friday
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