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Remote Tier II ACE Service Desk Specialist

Chenega Corporation

New York, NY
  • Remote job

Chenega MIOS in Orlando, FL seeks an ACE Account Service Desk Specialist (Tier 2) to support the ACE ASD program. The role offers 24x7x365 coverage for a large user base including Trade, PGA, and CBP personnel, with bilingual English/Spanish support and strong emphasis on process documentation and quality metrics. The position requires a high school diploma, 2+ years in IT help desk, and US citizenship with the ability to pass a CBP background check. Rotate shifts and travel may be required. #J-18808-Ljbffr Chenega Corporation

Vacancy posted 1 day ago
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