Office Assistant

Job Description Job Description We are looking for a Medical Receptionist to support daily operations in a busy healthcare office in Portland, Oregon. This long-term contract position is ideal for someone who enjoys creating a welcoming patient experience while keeping front-office activities organized and efficient.
Responsibilities:
Greet patients, answer inquiries, check patients in/out, and provide responsive, professional front-desk support.
Enter, update, and verify patient information in electronic medical records (EMR) systems to ensure accuracy and compliance.
Organize, label, and maintain patient files (both electronic and physical) for easy retrieval and proper documentation.
Scan, upload, and distribute medical records, insurance documents, and other paperwork to support efficient clinic workflows.
Schedule and confirm patient appointments, coordinate provider calendars, and manage appointment logistics.
Use office software (such as Google Suite or similar systems) to prepare correspondence, track patient data, and support office communication.
Assist with administrative and billing-related tasks, including verifying insurance information, processing basic documentation, and supporting revenue cycle workflows as needed.
Requirements:
Prior experience in a medical reception, healthcare office, or patient-facing administrative role.
Bilingual in English and Spanish required, with the ability to communicate effectively with diverse patient populations.
Experience working with Electronic Medical Records (EMR) systems; Epic experience strongly preferred.
Strong patient service skills with the ability to communicate professionally and empathetically in a fast-paced clinical setting.
High level of accuracy in data entry, including patient demographics, insurance information, and medical documentation.
Experience scheduling patient appointments and managing provider calendars within a healthcare environment.
Familiarity with medical office workflows, including patient check-in/check-out, insurance verification, and basic billing support.
Ability to maintain and organize patient records in compliance with confidentiality and HIPAA standards.
Strong organizational, communication, and time management skills with the ability to prioritize multiple tasks.
Proficiency with standard office software (e.g., Google Suite or similar tools) to support administrative functions.