ADMINISTRATIVE SERVICES ASSISTANT 3 - 06092026-78342

Job Title

State of Tennessee Job Information

Location

Department of Commerce & Insurance, Davidson County

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree AND experience equivalent to three years of increasingly responsible full-time professional staff administrative experience.

Substitution of Experience for Education: Qualifying full-time increasingly responsible sub professional, paraprofessional, or professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.

Substitution of Education for Experience: Additional graduate coursework in public administration, business administration, or other acceptable field may be substituted for the required experience, on a year-for-year basis, to a maximum of two years.

OR

Two years of increasingly responsible professional administrative services experience with the State of Tennessee.

Necessary Special Qualifications: Positions within the Division of Rehabilitation Services of the Department of Human Services will be required to:

• Complete a criminal history disclosure form in a manner approved by the appointing authority.
• Agree to release all records involving their criminal history to the appointing authority.
• Supply a fingerprint sample prescribed by the TBI based criminal history records check.
• Submit to a review of their status on the Department of Health's vulnerable persons registry.

Overview

Under general supervision, is responsible for professional staff administrative work of considerable difficulty in support of line operations; and performs related work as required. Incumbents in this class function at the advanced working level and may supervise professional and sub professional staff in accomplishing administrative services and related departmental functions. This class differs from that of Admin Services Assistant 2 in that incumbents of the latter function at the working level and perform work of lesser scope and complexity. This class differs from that of Admin Services Assistant 4 in that incumbents of the latter function at the lead level and may supervise.

Responsibilities

1. Performs a variety of general staff administrative duties to support program operations.

2. Assists in developing policies and procedures for implementing new or modifying existing administrative services programs and activities.

3. Oversees a program function of significant scope and impact. Supervises the preparation and maintenance of a variety of pertinent records and reports.

4. Serves as liaison between the agency and the general public, persons in other state departments and divisions, officials, and entities outside the organization in order to explain matters of procedure and regulation.

5. Prepares and reviews operating budgets to determine agency needs. Conducts grant administration and monitoring to ensure compliance with grant requirements.

6. Performs human resources administration in one or more of the following areas: employee relations, EEO, recruitment, employee development, and training. May act as the Administrative Services Officer or the Assistant Administrative Services Officer based on the complexity of the administrative services operation and the size of the agency.

7. May supervise staff, write job plans, and conduct performance evaluations. Makes recommendations on staff employment, retention, promotion, demotion, and other human resources actions.

8. Conducts research in one or more of the following areas to obtain relevant information: fiscal, economic, non-technical legal, legislative, and publications.

Competencies (KSA's)

Competencies:

• Communicates Effectively
• Manages Complexity
• Manages Conflict
• Cultivates Innovation
• Motivating Others
• Decision Quality

Knowledges:

• Administrative and Management
• Economics and Accounting
• Law and Government
• Personnel and Human Resources
• Customer and Personal Service

Skills:

• Active Learning and Listening
• Critical Thinking
• Management of Financial Resources
• Judgment and Decision Making
• Management of Personnel Resources

Abilities:

• Deductive Reasoning
• Inductive Reasoning
• Problem Sensitivity
• Selective Attention
• Written Comprehension

Tools & Equipment

• Personal Computer
• Telephone
• Copy Machine
• Scanner
• Calculator

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.