IT Specialist - Mid-Level

Provide a short description of the Position: A Digital Asset Management (DAM) Specialist to assist with planning, system configuration, implementation, and migration of our digital collection from a legacy system to a new digital asset management system, Recollect, working closely with the vendor, Metadata Services, and ITD.

Provide a list of the day-to-day tasks to be performed by the Selected Candidate: • System administrator of the Library's Digital Asset Management System o System configuration such as, creating and modifying user roles and permissions, metadata schemas and fields, content organization (folders, tags, categories). o Troubleshoot technical issues or escalate problems and work with the appropriate technology team and the vendor to provide solutions. o Initiate change control for all required work and informs all stakeholders of upcoming changes. o Provide training as needed. o Prepares work plans for installations & upgrades. o Coordinate with IT, stakeholders, and the Vendor to ensure system are fully tested in a satisfactory manner using scripts and regression testing methods. o Serves as technical support contact for emergency issues, where customer service is impaired. o Ensures the software is properly functioning in production at all times. o Maintain documentation of system configurations, workflows, and user guides. o Act as site administrator for front end user experience. • Coordinate the implementation and migration of digital assets to the new DAMS o Schedule project meetings with all stake holders and the vendor. o Document project details and status updates. o Assist in data migration, ensuring accuracy and completeness of asset transfers. o Establish criteria for user acceptance. o Work with the vendor, teams and the stake holders to implement processes for digital asset ingestion, organization, and retrieval. o Provide training as needed. • Manage a running list of system issues and enhancements for the digital asset management system • Conduct testing through the project

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