Director, Curriculum Operations

The Department of Medical Education at the University of Miami Miller School of Medicine has an exciting opportunity for a full-time Director, Business Operations to work in Miami, FL. The Director, Business Operations evaluates, administers, and directs all business and administrative matters including budget, operations, programs, and personnel administration for the assigned department. This position also provides financial analysis and strategic planning, as well as oversees the budgetary controls in partnership with various levels of management. The Director of Curriculum Operations serves as a key leadership position within the Office of Curriculum at the Miller School of Medicine, reporting to the Senior Associate Dean for Curriculum and the Executive Director of Medical Education. This role is responsible for the strategic leadership and operational oversight of the delivery, management, and continuous improvement of the MD curriculum, including budget management, resource allocation, personnel administration, and program operations. The role leads and directs curriculum systems, scheduling, delivery infrastructure, and cross-functional coordination across Curriculum Operations, Student Affairs, Faculty Affairs, and Information Technology to support a high-quality learner-centered educational experience. The Director partners with academic leadership to execute strategic priorities, ensure compliance with LCME accreditation standards University policies, and drive operational efficiency through data-informed decision-making and continuous process improvement. Duties: Strategic & Operational Leadership Direct, plan, and evaluate the full scope of business and administrative operations supporting the MD and dual degree curriculum delivery, ensuring alignment with accreditation standards (LCME), learning objectives, Office of Curriculum priorities, and institutional policies. Provide strategic and operational leadership for curriculum-related initiatives, including educational technology, program delivery, and process improvement efforts. Partner with senior leadership and curriculum committees to translate academic priorities into operational plans, resource strategies, and measurable performance outcomes. Program Administration & Delivery Oversee all day-to-day operational functions of curriculum delivery, including scheduling, reservations of educational spaces, curriculum event coordination, and program logistics. Establish and maintain operational systems to support curriculum infrastructure, including academic calendar management, academic bulletin updates, curriculum mapping, and CIM system oversight. Support the availability and optimization of operational resources, including educational technology systems in collaboration with Academic IT, to enhance teaching and learning environments. Oversee curriculum-related events, including annual retreats and academic ceremonies, ensuring operational excellence and alignment with institutional goals. Lead all aspects of NBME and in-person exam proctoring as Chief Proctor, providing oversight of exam operations, guiding proctor teams, and ensuring consistent application of policies to maintain academic integrity. Financial Management & Resource Stewardship Develop, implement, and monitor the Office of Curriculum’s annual operating budget in accordance with University policies, ensuring fiscal stewardship, transparency, and alignment with institutional and programmatic priorities. Oversee allocation and utilization of financial, personnel, and technology resources to ensure operational efficiency and alignment with programmatic goals. Review and approve expenditures, ensuring fiscal responsibility, adherence to internal controls, and alignment with strategic priorities. Provide informed recommendations to leadership on budget planning and resource allocation based on current operational needs, program priorities, and upcoming curriculum initiatives. Process Improvement & Performance Management Lead continuous process improvement initiatives across curriculum operations, leveraging data, stakeholder feedback, and performance metrics to enhance efficiency and effectiveness. Develop and monitor operational dashboards and key performance indicators, including tracking of curriculum outcomes, academic achievements, and program performance. Evaluate internal processes and controls and implement improvements to strengthen operational efficiency and fiscal integrity. Compliance, Accreditation & Risk Management Ensure compliance with accreditation standards (e.g., LCME), regulatory requirements, and University policies through effective operational oversight and reporting. Partner with academic leadership to support accreditation activities, including preparation of reports and documentation related to curriculum operations. Responsible for contractual and affiliation agreements related to curriculum delivery to ensure alignment with institutional requirements and budgetary constraints. Establish and assess internal controls to mitigate operational and compliance risks. Human Resources & Team Leadership Direct personnel administration for the Office of Curriculum, including organizational structure, staffing models, recruitment, onboarding, and retention strategies. Supervise and develop staff across all curriculum phases and programs, providing coaching, performance management, and professional development opportunities. Drive accountability and engagement across the curriculum team by ensuring staff participation in all Medical Education student events and key institutional initiatives, fostering a culture of service, visibility, and collaboration. Stakeholder Engagement & Communication Serve as a key liaison with faculty, academic leadership, and administrative units to ensure coordinated curriculum operations and program execution. Lead cross-functional collaboration with internal partners (e.g., Admissions, Student Affairs, IT, and affiliated sites) to support integrated program delivery. Oversee development of operational reports, presentations, and communications to inform leadership of decision-making and stakeholder engagement. Education: Bachelor’s Degree in relevant field required; MA, MS, PhD or EdD strongly preferred but experience may substitute for some of the education requirements. Certification and Licensing: Not Applicable Experience: Minimum 7 years of progressive experience managing a medical education office or similar operation, preferably in an academic medical center, and understanding of LCME accreditation standards. Knowledge, Skills and Attitudes: Advanced knowledge of LCME accreditation standards, medical education operations, and University policies, with a high level of accountability and commitment to compliance and academic integrity Strategic planning and operational leadership ability to direct, implement, and evaluate curriculum operations while translating priorities into measurable outcomes Strong financial and resource management skills, including the ability to manage a budget, work within constraints, and provide data-informed resource allocation recommendations Analytical and problem-solving skills, including the ability to recognize, analyze, and resolve complex operational challenges and drive process improvement through metrics and KPIs Exceptional leadership, communication, and interpersonal skills, with the ability to communicate effectively, build relationships, and collaborate across academic, administrative, and technical partners Ability to plan, delegate, supervise, and develop staff, exercising sound judgment, discretion with confidential information, and fostering accountability and engagement Technical proficiency and adaptability, including use of computer software (e.g., Microsoft Office, curriculum systems) and the ability to respond effectively to change in a dynamic environment #J-18808-Ljbffr Association of American Medical Colleges