Director of Food Safety & Quality Systems - Charlotte, NC

Salary: 155,000.00- 165,000.00

Growth. Opportunity. Excellence.

Fresh & Ready Food Group is a member of Canteen. Canteen sets the national standard for excellence in automated retail, and EVERY segment of our business is thriving. We employ the best team in the industry and their dedication, collaboration and passion fuel our growth . YOU bring enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. TOGETHER we’ll continue transforming the micro-market, dining, coffee, and vending industry.

Come grow with us. We are Canteen.

Job Summary

The Director of Food Safety & Quality Systems leads the development, standardization, and continuous improvement of enterprise food safety and quality systems across multi-site commissary operations.

This role ensures regulatory compliance, GFSI certification readiness, supplier quality oversight, audit excellence, and scalable processes that protect product quality while enabling operational growth.

Key Responsibilities
• Lead and optimize the Food Safety & Quality Management System (FSQMS) across all facilities.
• Drive standardization of HACCP, GMP, sanitation, preventive controls, and food safety processes.
• Oversee supplier quality, internal audits, third-party audits, regulatory compliance, and GFSI certification readiness.
• Develop enterprise programs for CAPA, root cause analysis, traceability, shelf-life validation, and sensory evaluation.
• Partner with Operations to integrate food safety and quality into manufacturing processes.
• Implement systems, technology, KPIs, and reporting to improve compliance and operational performance.
• Develop training programs and build food safety capability across the organization.

Qualifications
• Bachelor's degree in Food Science, Food Technology, or related field preferred.
• 10+ years of food safety and quality leadership in manufacturing.
• Experience with FSQMS, HACCP, PCQI, GFSI (SQF preferred), FDA and USDA/FSIS regulations.
• Proven success leading supplier quality, audit programs, and multi-site quality systems.
• Strong analytical, project management, and cross-functional leadership skills.

Apply to Canteen today!

Canteen is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Canteen are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Req ID:1555947

Fresh & Ready Foods

ISAAC Warren SMITH