Food & Beverage Supervisor

Job Description

Job Description

The Hilton Charlotte University Place is hiring a hotel food and beverage (F&B) supervisor oversees daily dining, bar, and banquet operations to ensure high guest satisfaction, staff efficiency, and compliance with safety rules.

• Staff Management: Hire, train, schedule, and evaluate team members. Lead daily pre-meal meetings.

• Guest Service: Monitor the dining room, welcome and seat guests, and handle complaints or special dietary requests.

• Operations: Supervise opening and closing duties, manage inventory, and order supplies. Step in to help with serving, bartending, or cooking when short-staffed.

• Quality & Safety: Enforce health, sanitation, and alcohol-awareness laws. Inspect staff grooming and table cleanliness.

• Experience: 1 to 2 years of F&B or hospitality experience, with prior leadership or supervisory background preferred.

• Education: High school diploma; a degree or diploma in hotel management or hospitality is an asset.

• Skills: Strong communication, leadership, problem-solving, and basic math or budgeting knowledge.

• Certifications: Valid local alcohol service certification (such as ServSafe or local equivalents) and food safety training.

Our lakeside hotel is located in Charlotte, NC, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails. Since 1987, Hilton Charlotte University Place has continued to welcome guests from all over the world for meetings, conventions, social gatherings, weddings, and more!