Experienced Dental Office Manager

Experienced Dental Office Manager — Concierge Dental Group

If you're an experienced dental office manager, you know the difference between running a single office and running an office inside a five-location group. We're hiring for the second one — and we're hiring for the kind of operator who's ready for it.

Concierge Dental Group is a privately owned, owner-operated, multi-location dental practice in Western New York: Clarence, North Buffalo, Orchard Park, West Seneca, and Williamsville. We're hiring an Experienced Dental Office Manager for our Clarence location. This is a real leadership role with real authority, real autonomy, and a real career trajectory inside the group.

What managing here actually looks like:

You own the office. Daily operations, team performance, patient experience, scheduling, financial KPIs — the whole P&L lives at your desk.

You lead a real clinical and administrative team — assistants, hygienists, treatment coordinators, front office, and providers — and you set the tone.

You have a direct line to ownership and the executive leadership team. Decisions don't go to a corporate office in another state.

Schedule and operational coordination across five sister locations means you're part of a peer group of managers, not isolated in a silo.

A real career trajectory — strong office managers grow into regional, multi-location, or executive operations roles inside the group.

What we need from you:

3–5+ years of dental office experience, including direct management or supervisory experience in a dental practice

Proven ability to lead a team to operational, patient experience, and financial performance goals

Strong understanding of dental billing, coding, insurance, A/R, and the actual financial mechanics of a practice

Proficiency with dental practice management software (OpenDental, Eaglesoft, or similar)

Familiarity with HIPAA, OSHA, and dental compliance

Calm, confident, professional leadership style — the team takes its tone from you

Compensation and benefits:

$70,000–$80,000 annual salary plus performance-based bonus structure

Comprehensive health, dental, vision, and 401(k)

Paid time off and continuing education support

The schedule and team to actually use your PTO

The honest part:

We're a growing five-location group, and we're intentionally building one cohesive team across all of our offices. In the past year we brought in dedicated executive leadership focused specifically on team development, communication, and how our offices work together. We're not done. We're still building. If you want to be part of building something rather than arriving somewhere already finished — and lead a real team while you do it — we'd like to meet you.

The smile for me; just dial 3.