Senior Product Manager - Card Issuance and Experiences

Role Description

Join BILL as a Senior Product Manager on the Cards team and help shape how small and midsize businesses issue, manage, and grow through card-based payments. In this role, you will own the product strategy and execution for BILL's AP card and virtual card issuance, covering SMB, commercial card, and the virtual card instrument used across corporate spend, accounts payable, and accounts receivable surfaces.

• Own the end-to-end product strategy and roadmap for BILL's AP card and virtual card issuance, focusing on driving card adoption, engagement, and revenue growth.
• Define and evolve the card product for multiple customer segments: the SMB accounts payable user, the accountant managing a book of clients, and the virtual card supplier receiving payment.
• Bring deep understanding of card issuance mechanics including auth, processing, BIN sponsorship, transaction settlement, unit economics, and partner ecosystems.
• Own and execute the card issuance and experience roadmap, delivering reliability and resiliency across all payments surfaces.
• Identify and execute product-led growth opportunities that turn one-time card users into repeat, high-engagement customers.
• Partner cross-functionally across Engineering, Design, CX, Ops, Marketing, and Sales to deliver intuitive, reliable, and differentiated card experiences.
• Define success metrics for your areas, instrument the right tracking, and use data alongside qualitative customer insight to guide prioritization and validate outcomes.
• Bring a hands-on AI mindset: fluent with AI-assisted tools for research, prioritization, and PRD writing.

Qualifications

• 5+ years of product management experience owning payments or card products.
• Hands-on experience with card issuance, virtual card, commercial card, or adjacent payments infrastructure.
• A track record of building product experiences that drive customer adoption and engagement.
• Strong product sense and comfort operating with ambiguous data.
• Experience collaborating across a wide cross-functional surface including Engineering, Design, Operations, and Go-To-Market.

Requirements

• Experience with corporate spend, accounts payable workflows, or SMB card payments.
• Familiarity with card issuance platforms and partners, product-led growth principles.

Benefits

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP).
• HSA & FSA accounts.
• Life Insurance, Long & Short-term disability coverage.
• Employee Assistance Program (EAP).
• 11+ Observed holidays and wellness days and flexible time off.
• Employee Stock Purchase Program with employee discounts.
• Wellness & Fitness initiatives.
• Employee recognition and referral programs.
• And much more.