Senior Product Manager - Pay In Experience

Role Description

As a Senior Product Manager at Zepz, you will lead the strategy and execution for customer funding solutions across WorldRemit and Sendwave. Your primary goals will be to:

• Minimize payment processing and acquiring costs.
• Deliver the best funding experience for immigrants sending money internationally.
• Launch new pay-in methods across multiple markets.
• Drive the replatforming of legacy systems onto our target-state pay-in platform.

You'll work closely with engineering, design, finance, compliance, and commercial teams — managing several parallel workstreams across a distributed, cross-functional organization. We move fast with high stability, so you'll need to be comfortable making progress with incomplete or imperfect information.

Reporting to the Director of Product, Payments, you will:

• Own and maintain the product roadmap for customer funding experiences across Sendwave and WorldRemit.
• Identify, evaluate, and launch new pay-in methods across all Zepz send markets.
• Take end-to-end ownership of pay-in performance, reliability, cost, and customer experience.
• Lead the migration from legacy pay-in platforms to our target architecture.
• Monitor market trends, competitor activity, and emerging payment technologies to inform product decisions.
• Ensure compliance with international financial regulations and scheme requirements.
• Use customer data and feedback to drive continuous improvement in conversion, reliability, and experience.

Qualifications

• Proven product management experience in fintech or payments, with in-depth knowledge of the global pay-in landscape: payment processing, acquirers, and PSPs.
• A track record of shipping high-quality checkout or payment flows, with measurable impact on conversion, success rates, or cost.
• Data-savviness coupled with an inquisitive and investigative nature.
• Comfort working asynchronously in a remote team environment.
• Clear communication skills.

Requirements

• A degree (or equivalent experience) in a quantitative or technical field such as statistics, economics, engineering, or computer science (bonus point).
• Familiarity with regulatory requirements in international payments (bonus point).
• Creativity, flexibility, and the ability to handle ambiguity gracefully (bonus point).
• Experience using AI tools in your day-to-day workflow (bonus point).

Benefits

• Unlimited annual leave.
• Great healthcare benefits.
• Employee discounts.
• Remote-first culture with flexibility to work in your employing country.