Team Lead - Data Operations

The Role Veeva Link’s vision is to build connected data applications that improve research and patient outcomes. As a Team Lead for one of our Data Operations teams, you will lead a remote team of 50+ freelancers who do rule-based web research. You will design business processes and drive process improvements as well as technology improvements. You plan and control these business processes and support their execution by removing barriers for your team members. Your primary focus is to improve process efficiency and reduce defects. As a first-line manager and servant leader, you deliver operational metrics associated with your process and results while keeping your team engaged. To thrive in your role, you are highly motivated to lead and have a “can do” attitude. You are results-oriented, analytical, organized, and socially skilled. You communicate effectively with managers, analysts, and researchers. The ideal candidate for this role has a strong interest in people management, a process-oriented mindset, and an excellent work ethic. Whether you choose to work at home or in one of our offices, you enjoy working with autonomy and in an international environment. We have a great remote working culture where people work hard, have fun, and grow. What You’ll Do Lead a team with a headcount of 50+ Implement impactful quality and efficiency projects Build a dynamic, proactive, and high-performing team Own your team’s KPIs and its performance Collaborate with the engineering teams on process automation Escalate all risks and incidents early and unambiguously Requirements Extensive people leadership experience (3+ years) Proven knowledge of business process design, management, and optimization 3+ years working experience Comfortable working remotely in an international environment Nice to Have Connection with life sciences (education or professional experience) Perks & Benefits Opportunity to work in a diverse and international workspace Life insurance Charity bonus Pension bonus Fitness reimbursement Compensation Total compensation: 30,000 - 40,000 EUR Equal Opportunity Employer As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. Accommodation Statement If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at View email address on click.appcast.io. #J-18808-Ljbffr Veeva Systems, Inc.