Senior Manager, Hospital Services Strategy and Operations

Role Description

The Senior Growth Manager serves as a strategic leader within the Hospital Services Group (HSG), driving the overarching growth agenda for DaVita’s inpatient dialysis and apheresis businesses to solidify its position as the Partner of Choice for hospitals and health systems. This role moves beyond tactical execution to own the development and delivery of comprehensive marketing and partnership strategies that fuel long-term revenue and market share expansion.

This Senior Manager is responsible for owning critical external alliances, including HSG’s partnership with Mercury, and directing external partners and agencies to execute the annual marketing strategy. By synthesizing complex market data and collaborating across matrixed teams, this leader identifies high-value opportunities, optimizes the full customer lifecycle (acquisition, retention, upsell), and influences senior leadership to accelerate business performance.

Qualifications

• Experience in strategic marketing and partnership development.
• Strong analytical skills with the ability to synthesize complex data.
• Proven track record in managing external alliances and partnerships.
• Excellent communication and leadership skills.

Requirements

• Serves as the primary HSG liaison for Mercury, acting as the Subject Matter Expert (SME) for the HSG business.
• Defines and evolves the Hospital Services value proposition based on deep market insights and competitive intelligence.
• Proactively identifies, vets, and cultivates strategic alliances with external hospital organizations.
• Leads the growth analytics function, leveraging Salesforce and other data sources to generate predictive insights.
• Manages and develops at least one Senior Analyst, providing coaching on data integrity and strategic thinking.
• Other duties as assigned.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave and more.
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.