Patient Coordinator

Patient Coordinator

Mid Florida Cancer Centers is a comprehensive Hematology & Oncology practice with four locations in Orange City, Deland, Oviedo, and Sanford. Our physicians offer a wide range of services with the goal to provide our patients with the highest quality of care and patient experience.

Mid Florida Cancer Centers is seeking out-going Patient Coordinators with intentions to grow with the practice. The ideal candidate will have a strong clinical background in a medical setting, understand the importance of good customer service, and will be willing to travel between our 4 locations as needed (Orange City, Deland, Sanford and Oviedo).

Patient Coordinator Job Responsibilities:

• Schedule all upcoming patient appointments.
• Assist with answering inbound phone calls.
• Scan all pertinent medical records into patient's chart.
• Send out patient referrals in timely manner.
• Obtaining necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records.
• Monitor and review patient schedules for next day office appointments.
• Assists other Medical Receptionists and Medical Secretaries as needed.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Working knowledge of common office computer programs; Word, Excel, Internet.
• Understanding of insurance benefits.
• Excellent time management and organizational skills.
• Must be able to work independently and multitask.
• Confident handling high patient volume (30-50 patients/day).
• Bilingual (English/Spanish) preferred.

Education/Experience:

• Minimum High School Diploma, Some College preferred.
• At least 1 year of clinical experience required.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Full time - 40 hours a week

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)
• Clinical experience - 1 year (Preferred)

Willingness to travel:

• 25% (Required)

Work Location:

• In person