Patient Support Coordinator
InnovaCare Health
Debary Physician Group, LLC
- Phones efficiently answered and with proper etiquette
- Obtain 90% target for Inbound and Outbound calls to and from patients
- Schedules patients in the correct office with the proper physician.
- Follows the Best Practice Scheduling* Phone calls directed to proper area, if applicable
- Conversations documented in patient medical records
- Schedules new patients and verifies insurance.
- Updates Patient information in EMR
- Collects insurance information and updates personal data in patient EMR file
- Respects and maintains privacy and dignity of patients to assure client confidentiality at all times Understands and follows the Code of Conduct and HIPPA guidelines
Skills and Specifications
• Excellent Customer Service Phone Skills
• High School Graduate
• 1 year Telemarketing, Call Center or Sales Experience
• Experience in typing and data entry
• Basic arithmetic skills
• Bilingual in English/Spanish
• One year experience in a medical office
• Electronic Health Records experience (EClinical Works a Plus)
Vacancy posted more than 2 months ago
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