Assistant Closing Manager Full Time

Job Summary Working closely with the Closing Manager, the Assistant Closing Manager provides leadership and direction within the club and drives club performance. They oversee the Recovery, Utility, and Perishable departments (Produce, Meat, Bakery, Deli, Dairy/Freezer) as well as overnight prep to ensure all areas are clean, stocked, and ready for morning open. In addition to team leadership, the Manager maintains policies and procedures, delivers a positive service experience to members, provides Grand Opening Look Daily (GOLD) club conditions, and directs club operations. The Assistant Closing Manager assists in audit compliance, drives collaboration with Business Partners, and oversees onboarding, certification, and training to ensure food safety and operational excellence. This role serves as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations and Member engagement during assigned shifts. A valid ServSafe Food Safety Certification is required, along with a forklift license and, if in Florida, a propane qualifier certification. Leadership Responsibilities Use business acumen through strategic thinking and data‑driven decision-making. Model leadership competencies and champion change. Communicate effectively by providing teams with the necessary information, direction, and support. Build high‑performing teams by fostering collaboration, providing clear direction, and holding team members accountable. Set clear expectations, follow up consistently, and drive execution to deliver results. Actively develop team members through collaboration, coaching, and empowerment, encouraging continuous learning. Foster trust, promote open communication, and resolve conflicts constructively to build inclusive relationships. Team Member Engagement Teach, coach, and lead; support team development through training, feedback, and on‑the‑job coaching. Promote values‑based culture, strategic thinking, ethical decision‑making, and inclusion. Foster open communication and team trust to create a safe and collaborative environment. Celebrate achievements and focus on career growth to recognize and retain top talent. Member Experience Guarantee service excellence by ensuring daily execution of GOLD Member Standards: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; and Listen, Apologize, Solve, Thank (LAST). Monitor member engagement and department execution to ensure a premium shopping experience. Support and resolve member concerns to deliver satisfaction. Consistently Run Great Clubs with Great Standards Maintain Club Standards by consistently delivering GOLD Standards. Ensure the club meets or exceeds all Bottom Quartile core KPIs relevant to the role. Achieve Financial Performance Maintain cost discipline by meeting or exceeding labor and supply plans. Use reporting to identify trends and opportunities to drive performance and profitability. Acquire a deep knowledge of key metrics and reporting for total club and department performance. Major Tasks, Responsibilities, And Key Accountabilities Own end‑of‑day execution and oversee Recovery, Utility, and Perishable departments plus overnight prep. Lead by presence, walk the floor during closing hours to observe execution and engage with members and team. Maintain GOLD Standards through closing, ensuring a GAA and Fast, Friendly, Full, Fresh, Clean experience until the last member exits. Keep essential functions operational; validate registers, perishable stations, and service areas during final transactions. Resolve or elevate member concerns during closing to ensure satisfaction and timely service recovery. Monitor inventory levels, product rotation, culling, and merchandising execution with focus on perishable departments. Confirm completion of sanitation, cleaning logs, waste pulls, and safety protocols to protect compliance. Coach Recovery and Utility clerks to ensure efficient task execution and zone coverage during closing. Leverage Hot List, NAFS, electronic reports, price sign reports, pallet tags, dashboards, and department‑level reporting to validate execution. Ensure audit readiness by completing all sanitation, cold chain, and safety checklists daily. Identify and report equipment issues such as compactors, refrigeration units, and cleaning equipment. Reinforce ServSafe, PPE compliance, and department training during onboarding and ongoing development. Support bottom‑quartile departments to close performance gaps and improve action plans. Collaborate cross‑functionally with the Closing Manager, Assistant Club Managers, Club Manager, and Department Leads. Conduct quality and date checks, removing damaged or outdated products to uphold food safety standards. Execute assigned tasks on BJ’s MY WORK system, ensuring compliance with company initiatives and product liability protocols. Perform other duties as assigned, including outside the primary scope, to support club leadership. Operate safely and efficiently, following all safety protocols and procedures. Maintain regular, predictable, full attendance to support execution and leadership coverage. Benefits Weekly Pay: Get paid every week to manage your money on your terms. Free BJ’s Memberships: Complimentary The Club Card Membership, plus a free Supplemental Membership for a household member. Generous Paid Time Off: Vacation, personal, sick days, holidays, bereavement, and jury duty leave. Flexible and Affordable Health Benefits: Three medical plans with optional dental, vision, Health Savings Account, and flexible spending account options. 401(k) Retirement Savings Plan: Company match available to team members 18 and older. Employee Stock Purchase Plan: After‑tax payroll deductions used to purchase BJ’s common stock at a 15% discount. Eligibility requirements vary by position. Qualifications Two years of experience in retail, supermarket, or warehouse perishable operations preferred. Experience managing inventory turnover and waste reduction strategies.ServSafe Food Safety Certification required.High school diploma required; college degree preferred.Basic computer proficiency (MS Word, Excel, Email) required.Open shift availability required.Must be at least 18 years of age. Job Conditions Frequent movement on hard surfaces and occasional bending, pulling, and reaching. Regular lifting of up to 30 pounds; occasional heavier lifting with assistance. Exposure to temperature extremes and loud noises within perishable areas. Potential exposure to cleaning agents. Must maintain all training and required certifications. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non‑discriminatory factors when determining salary. Actual salaries will vary depending on factors such as location, education, experience, and qualifications. The pay range for this position is $20.50 – $25.63. We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI‑generated responses. #J-18808-Ljbffr