Scheduling Coordinator

Job Title

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details

• .8 FTE (64 hours per two-week pay period)
• 8-hour day shift
• No weekends
• Opportunity to float to Centennial Lakes Edina
• This role supports the Medical/Surgical, Hematology/Oncology, Infusion, and Radiology/Piper Breast Center clinics

Job Description

Provides accurate patient scheduling, registration and insurance processing. Maintains accurate patient records and department logs as required.

• Patient scheduling and registration
  • Answers phones promptly and schedules, verifies or re-schedules appointments.
  • Collects and enters all required patient scheduling information into system.
  • Verifies demographic and insurance information, updates as needed.
  • May collect copay and issue a receipt.
  • May conduct charge review, collection and entry.
  • Assures accurate patient orders are received.
  • Instructs patient and staff regarding special instructions and preparation.
  • Greets and checks in patients upon arrival.
• Maintain departmental records, reports and files
  • Maintain patient records and department logs as required.
  • Prints and distributes reports as required.
  • May update scheduling procedure manual.
  • May be accountable for office supply ordering and stocking.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description

Preferred Qualifications

• High school diploma or GED
• Vocational or Technical Training in medical field
• 2 to 5 years of medical office experience, including scheduling and registering, within an automated environment
• Working knowledge of Windows, Word and Excel

Physical Demands

• Sedentary:
• Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range

Pay Range: $22.04 to $30.01 per hourThe pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Allina Health is committed to adhering with all applicable local, state and federal minimum wage requirements.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.

Benefits include:

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.