Management Analyst I - Communications

Management Analyst I - Communications

This role combines entry level communications support with foundational analytical responsibilities. The position assists in creating clear, consistent messaging across the organization while also supporting management with data collection and basic analytical tasks to inform departmental decisions.

The position reports to a DGCD Manager.

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

Communications Responsibilities:

• Draft, edit, and proofread internal and external communications including emails, announcements, newsletters, and presentations
• Support social media efforts by creating posts, tracking engagement, and ensuring consistent brand messaging
• Maintain and update content on internal and external websites
• Assist with communication materials for events, initiatives, and departmental programs
• Conduct basic research to support communication strategies and content development
• Monitor media coverage and prepare summaries or reports as needed
• Ensure communication materials follow organizational standards and guidelines

Management Analyst / Data Responsibilities:

• Collect, organize, and verify departmental data to support reporting and decision making
• Assist with tracking metrics and preparing basic data summaries or dashboards
• Support analysis of program activities, workflow, or operational trends
• Maintain spreadsheets, logs, or databases for recurring data needs
• Prepare draft reports or briefings based on collected data
• Collaborate with staff to gather information needed for audits, compliance reviews, or operational updates
• Identify simple data inconsistencies and bring them to management for review
• Support process improvement projects by compiling data and documenting observations

Public-Facing Communications Duties:

• Capture and relay DGCD community efforts and accomplishments by developing engaging content that highlights programs, initiatives, community impact, and success stories
• Serve as a representative of the Department of Grants and Community Development at public events, community engagements, and ribbon cutting ceremonies
• Participate in ribbon cutting events, program launches, outreach activities, and community celebrations by preparing remarks, documenting the event, and ensuring proper communication coverage
• Build and maintain positive relationships with community partners, stakeholders, and the public to strengthen awareness of departmental services
• Support leadership by conveying consistent messaging, promoting transparency, and showcasing accomplishments across various communication platforms

Bachelor's degree in Communications, Public Relations, Marketing, Journalism or related field (Additional years of experience may be considered as a substitute for the required degree on an exceptional basis, with a minimum of five (5) years of professional related experience)

• 1-3 years of progressively responsible professional supervisory, analytical, or consulting experience.
• Strong writing, editing, and verbal communication skills
• Basic understanding of social media platforms and digital communication tools
• Ability to work collaboratively, manage deadlines, and handle multiple tasks
• Detail oriented with a willingness to learn and grow in both communications and analytical functions
• Basic data tracking or analytics skills for social media, digital content, or departmental reporting

2 years of relevant experience

It is the policy of the City of Atlanta ("COA") that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, gender identity, marital status, veteran's status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.