Business Analyst - CPQ/SAP

Business Analyst - CPQ/SAP

Location

San Jose, CA

Onsite Flexibility

Remote

Contract Details

• Position Type: Contract
• Pay Rate: $45.00-$50.00 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

The contractor Business Analyst will operate within the CMD Sales Systems & Process/Digital PPI framework to lead end-to-end analysis, design, and delivery of CPQ-driven transformation initiatives.

Key Responsibilities

Current State Assessment

• Analyze the existing quote creation process across SFDC, Oracle CPQ, and SAP, including configurator usage, pricing workflows, DAM approvals, and quote publication.
• Synthesize field insights (AM, TSS, DM) to identify systemic inefficiencies, process bottlenecks, and data gaps.
• Map end-to-end workflows, including integrations (SFDC, CPQ, SAP).

Requirements Elicitation & Definition

• Translate business pain points into structured functional and technical requirements.
• Define CPQ enhancements (configurator logic, product data structure, UI/UX improvements, pricing/discount automation).
• Capture AI/GenAI use cases (guided selling, automated configuration, intelligent recommendations, quote summarization, approval prediction).

Solution Design & Alignment

• Partner with CPQ, SFDC, SAP, and Data/AI teams to design scalable solutions aligned with enterprise architecture.
• Ensure alignment with existing governance processes (e.g., DAM structure, data tables such as pricing, freight, lead time).
• Define future-state workflows with reduced manual intervention and improved automation.

AI Enablement

• Identify and prioritize AI-driven opportunities, such as guided configuration based on application/use case.
• Identify and prioritize AI-driven opportunities, such as automated product recommendations and compatibility checks.
• Identify and prioritize AI-driven opportunities, such as intelligent discount guidance within DAM thresholds.
• Identify and prioritize AI-driven opportunities, such as auto-generation of quote descriptions and customer-facing summaries.
• Collaborate with data science teams on feasibility and data readiness.

Delivery & Implementation Support

• Backlog creation, user story definition, and sprint execution.
• Participate in UAT, ensuring solutions meet business requirements and improve user experience.
• Define success metrics (time-to-quote, approval cycle time, quote accuracy, adoption).

Change Management & Adoption

• Develop documentation, process updates, and training inputs.
• Drive stakeholder alignment across Sales, TSS, Pricing, and Operations.
• Support rollout and adoption tracking.

Required Skills

• Business Analysis
• Oracle CPQ to SAP integration
• SFDC integration

Preferred Skills

• Current State Assessment involving analysis of quote creation processes across SFDC, Oracle CPQ, and SAP, including configurator usage, pricing workflows, DAM approvals, and quote publication
• Ability to synthesize field insights to identify systemic inefficiencies, process bottlenecks, and data gaps
• Ability to map end-to-end workflows, including integrations (SFDC, CPQ, SAP)

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-05198

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