Salesforce CPQ Business Analyst

Job Title: Salesforce CPQ Business Analyst


100% Remote


Critical River | AAA

Summary Description of Position:


We are seeking an experienced Salesforce CPQ Business Analyst with a proven track record of over 5+years in Salesforce CPQ implementations and a Salesforce CPQ Specialist certification. In this role, you will be responsible for leading end-to-end Salesforce CPQ projects, ensuring alignment with business objectives, and driving system optimization to enhance the sales lifecycle.


Key Responsibilities:


1. Business Requirements and Process Analysis:


o Collaborate with stakeholders to gather, document, and prioritize business requirements related to Salesforce CPQ.


o Analyze and map current business processes, identify gaps, and recommend improvements leveraging Salesforce CPQ capabilities.


2. Solution Design and Documentation:


o Design scalable and efficient CPQ solutions, including product configuration, pricing, discounting, approvals, and quoting processes.


o Create comprehensive documentation such as functional specifications, user stories, and process flows to guide development and implementation teams.


3. System Implementation and Customization:


o Lead the implementation of Salesforce CPQ solutions, including configuring CPQ products, price rules, discount schedules, and quote templates.


o Collaborate with Salesforce developers and administrators to customize solutions as required.


o Conduct thorough testing (UAT) to ensure the system meets business needs and quality standards.


4. Stakeholder Engagement and Communication:


o Serve as the primary liaison between business units, technical teams, and third-party vendors.


o Facilitate workshops, training sessions, and demos to ensure stakeholders understand CPQ functionalities and best practices.


5. Project Leadership and Support:


o Drive project timelines, deliverables, and ensure successful CPQ implementations.


o Provide post-implementation support, troubleshooting, and recommend system enhancements.


o Monitor system performance and ensure data accuracy across the CPQ platform.

Experience:
• 5+ years of experience as a Salesforce CPQ Business Analyst, with hands-on experience in implementing and optimizing Salesforce CPQ solutions.
• Deep expertise in Salesforce CPQ modules including product bundling, pricing rules, discount structures, and quote generation.


Certifications:
• Salesforce Certified CPQ Specialist (required).