Administrative Specialist

Schedule Full-Time | Hybrid (Min. 3 days/week in office, after 90-day probationary period) Reports to Administrative Supervisor Position Summary The Administrative Specialist is a key client-facing role focused on workflow management, client support, and daily office operations. This position offers variety, autonomy, and the opportunity to contribute to internal process improvements and team culture in a fast-paced, professional environment. DHA is a fully cloud-based firm with a mix of on-site, remote, and offshore team members. We’re looking for someone who is detail-oriented, tech-savvy, and confident learning new tools — including AI. If you're proactive, adaptable, and thrive in a dynamic setting, you’ll be a great fit for our innovative, client-focused team. Key Responsibilities Provide friendly, professional support to clients via phone, email, and in person Manage digital and paper documents, including assembly, filing, scanning, and distribution Track projects and tasks using workflow software and support accurate project check-ins Assist with scheduling, billing, accounts receivable, and general administrative tasks Collaborate with on-site, remote, and offshore team members in a fully cloud-based environment Engage with your team in promoting and administering cultural and morale-boosting activities Embrace technology and AI tools to improve workflows and increase efficiency Education & Qualifications High school diploma or equivalent (post-secondary education a plus) 2+ years professional office experience (CPA firm or similar environment preferred) Proficiency in Microsoft 365; CRM or project management tools a plus Desired Skills & Experience Strong attention to detail, organizational skills, and multi-tasking ability Proactive problem-solver with comfort in ambiguous and evolving workflows Excellent communication skills, both written and verbal Positive, friendly attitude and team-first approach Confidence working in a fully cloud-based environment Ability to adapt to new technology and tools quickly, including AI-driven platforms Experience with billing and accounts receivable Schedule & Location Full-time: 40 hours/week (summer hours reduced to 36/week) Hybrid schedule: in-office minimum 3 days/week Office closed on Fridays between April 15 and Labor Day DHA Benefits Full benefits package: Medical, dental, vision & life insurance 401(k) with firm match Generous PTO and firm holidays Paid maternity/parental leave Professional development reimbursement program Diverse workload, collaborative culture, and relaxed environment Core Values: We are client-focused, forward-thinking, dependable, a team, and proud of our organization For more information on DHA benefits, career paths, and core values please visit our website - #J-18808-Ljbffr Drazan, Henke & Associates