Treatment Coordinator

Job Title: Treatment Coordinator

Job Location: Maryland Oral Surgery Associates, Laurel, MD

Job Type: Fulltime

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We are looking for a Treatment Coordinator to assist our office with excellent organizational and administrative skills. We are looking to hire a Treatment Coordinator that is compassionate and discrete with superb time management and record-keeping skills. The Front Office Treatment Coordinator should have a minimum of 3-years of experience in a Dental / Medical Office.

To ensure success, front office treatment coordinators should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.

Front Office Receptionist Responsibilities:

• Be present during comprehensive exams to understand patient treatment needs.
• When necessary, be present during re-care exams to understand patient treatment needs.
• Ensure patients understand their treatment plan.
• Handle objections to proposed treatment.
• Present case fees and financial options to patients to facilitate the decision to say "yes."
• Present or co-present the treatment plan and consent.
• Educate patients, as necessary, regarding their dental benefits.
• Determine dental benefit eligibility, limitations, and payment estimates necessary to facilitate financial arrangements.
• Ensure patients are up to date on their financial obligations.

Front Office Receptionist Requirements:

• Minimum of 2 years of experience within Oral Surgery
• Previous experience as an Implant Treatment Coordinator required.
• Strong knowledge of dental implant procedures and terminology.
• Innovative thinker with strong conceptual and problem-solving skills.
• Meticulous attention to detail with the ability to multitask.
• Strong organizational, administrative, and planning skills.
• Ability to work under pressure and react effectively to emergency situations.
• Ability to use discretion while working with sensitive information.
• Excellent documentation, communication, and Microsoft Office skills.
• Passionate about healthcare excellence.

Schedule:

• Monday - Friday, day shift
• Must be local and able to commute daily

Benefits:

• 401(k) Matching
• Dental Insurance
• Health Insurance
• Life Insurance
• Vision Insurance
• Referral Program

Special Requirements:

• Working on-site is essential to the function of this position.
• Must be able to stand up to 80% of the time at minimum.
• Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding, may lift up to 25 lbs.
• This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned.

Beacon Oral Specialists Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.