Benefits Coordinator-Intermediate (UTHP Med Gastro Gateway)

Hot Job Job Description Under general supervision, responsible for providing customer service to patients by scheduling appointments, performing check-in and check-out procedures, verifying insurance benefits and obtaining authorization, and providing telephone triage. Responsibilities Verifies and/or obtains all benefits insurance information for patients. Obtains authorizations and referrals. Assists in the collection of copays and existing balances due; assists with financial counseling as needed. Serves as an insurance resource for all clinic staff; remains up to date on all insurance issues. Handles and answers all phone calls and transfers calls to the appropriate departments as needed. Manages patient appointments according to the physician's schedules and/or protocols. Performs all other duties as assigned. Qualifications Demonstrates the ability to support the mission, vision and patient promise throughout all interactions the UT Health Way. Demonstrates analytical thinking this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner. Demonstrates creativity and alternative thinking; able to develop new ideas supportive of the UT Health Way. Proficient computer skills using Microsoft Office and database programs. Excellent verbal, written and interpersonal communication skills.

EDUCATION:

High School Diploma or GED equivalent required. This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48. Required Skills Three (3) years of directly related experience is required. Job Info Job Identification 6057 Job Category Clinical Programs & Services Posting Date 07/06/2026, 02:00 PM Locations 0001 7703 Floyd Curl Drive, San Antonio, TX, 78229, US (On-site) Apply Before 08/03/2026, 05:00 AM Degree Level HS Graduate or Equivalent Job Schedule Full time Organization M9632 - UTHP Med Gastro Gateway, M3100 - UTHP UT Health Physicians, M1000 - Dean Medical School, UT Health Science Center, UT Health Science Center #J-18808-Ljbffr University of Texas Health Science Center at San Antonio