INTERMEDIATE CLERK

Transfer Opportunity Announcement

This announcement is not promotional or open competitive.

Exam Number: TRHS1138-19

Vacancy Information:

Dental Clinic

Rancho Los Amigos National Rehabilitation Center

7601 Imperial Hwy., Downey, CA 90242

Job Responsibilities:

• Assist walk-in patients at the reception desk.
• Answer high volume phone calls, take messages and direct phone call to appropriate staff.
• Review documents for completeness and accuracy.
• Retrieve fax requested from kno2 system.
• Retrieve emails from Dentistry's general email inbox.
• Retrieve patient messages from the Health Portal.
• Schedule new and return patient appointments.
• Assist in other areas as needed.

This position is open to all County of Los Angeles employees who currently hold the payroll title of Intermediate Clerk and have successfully passed their probation.

Desirable Qualifications:

• Strong verbal, written, and telephone communication skills.
• Excellent customer service and strong problem-solving skills.
• Team player who can readily work with all levels of management, staff, and visitors.
• Ability to maintain confidentiality and security of sensitive information, managing patient's medical records and other essential documents.
• Ability to work effectively and productively with minimal supervision.
• Experience working with Adobe, Word, Excel and PowerPoint.
• Ability to effectively manage time, establish priorities, multitask, and meet deadlines.
• Spanish language skills are preferred.

Applications must be filed online only: Those interested in this transfer opportunity must submit an online application, cover letter with employee number, resume detailing relevant experience, and copies of their last two performance evaluations. All documents submitted will be evaluated. Applications submitted without the required documents will not be forwarded to the hiring manager. Only the most qualified candidates will be contacted for an interview. Employment is contingent upon passing a background check and review of the personnel file.

If you are unable to attach the required documents along with your application, you may email your information to:

Department Contact:

Larelia Bean

View email address on click.appcast.io

Phone: View phone number on click.appcast.io