E-Commerce Merchandising Coordinator

Role Description

The Ecommerce Merchandising Coordinator plays a key role in ensuring Trulieve’s digital storefront delivers a consistent, accurate, and engaging experience for customers across Florida. This position is responsible for ensuring product integrity, pricing and promotional accuracy, and visual compliance across the website, supporting 160+ retail stores.

• Website Merchandising & QA: Ensure accuracy of product listings, pricing, promotions, and digital assets across Trulieve’s ecommerce platform through proactive daily monitoring and functional collaboration.
• Pricing & Promotional Accuracy: Partner with IT, Marketing, Creative and Retail teams to verify that pricing, discounts, and promotions are displayed correctly and activated on schedule.
• Product Integrity: Confirm accurate product information, including descriptions, imagery, and categorization, ensuring new and back-in-stock products meet brand and compliance guidelines.
• Auditing & Reporting: Conduct regular audits to identify discrepancies, escalate issues promptly, and track resolution to maintain site accuracy and compliance.
• Cross-Functional Communication: Serve as a point of contact between web operations, CRM, and marketing to align online execution with business priorities.

Qualifications

• Bachelor's degree in marketing, advertising, IT, or a related field is preferred but not required.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple time-sensitive audits and deliver consistent, accurate reporting.
• Working knowledge of ecommerce platforms, digital merchandising, and promotional workflows.
• Effective communicator with the ability to collaborate across marketing, IT, and retail teams.
• Ability to work in a fast-paced and dynamic work environment.
• Flexibility of hours – some nights and weekends required.

Requirements

• Hourly; total time TBD, with flexible hours depending on business needs. Some nights and weekends are required.
• Staggered Work Schedules may be assigned.
• Salary will be commensurate with experience.

Benefits

• A comprehensive benefits package including paid time off is offered with this position.