Strategic Account Manager - Government

We’re not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe.

To reach this goal, we are seeking a talented Strategic Account Manager - Government for our Albany, NY territory. In this role, you will be responsible for selling products and/or services to local, state and federal government agencies and providing high‑quality customer service.

Accountabilities Include

• Sell products and/or services to government agencies.
• Generate new customers within the assigned territory.
• Service and expand the business of the existing customer base.
• Present technology solutions to customers in professional environments.
• Conduct walkthroughs and develop scope‑of‑work documents based on potential installation projects with the assistance of the engineering team.
• Follow up on sales leads for new and existing customers in a timely and professional manner.
• Write and submit timely, accurate, and professional bids and bid responses with the assistance of the support team.
• Respond to requests for information, requests for quotes and requests for proposals.
• Work closely with Prime and Subcontractors to meet customer expectations.
• Negotiate terms of agreements with government agencies.
• Participate in the determination, organization, and selection of product mix based on customers’ needs.
• Identify and define the scope of work for the proposal process.
• Understand and interpret construction project specifications.
• Develop and maintain strong product and industry knowledge, recognizing local industry trends.
• Keep accurate pipelines via customer relationship management software.
• Negotiate with suppliers and vendors and determine pricing.
• Work with management to develop a competitive pricing structure.
• Work directly with customers on solution value propositions.
• Determine strategic efforts based on competitive analysis and market trends to maximize sales efforts.
• Learn various technology solutions and demonstrate those solutions to customers.
• Attend job‑related training, as offered by the Company as well as self‑driven learning efforts.
• Perform other duties as assigned.

Requirements For Success

• Associate’s degree or equivalent relevant work experience.
• Minimum of 5 years of sales experience with government sales experience preferred.
• Familiarity with voice and data solutions, including wired and wireless IP communications, video systems, and mass notification solutions.
• Demonstrated ability to deliver compelling, engaging, informative presentations online and in a public setting with the appropriate tone of voice, body language, and delivery.
• Professional self‑starter who is reliable, flexible, proactive, resilient, organized, and punctual.
• Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating.
• Excellent written and verbal communication skills to effectively express ideas and information.
• Ability to thrive both independently and in a team environment.
• A high level of commitment to customer satisfaction.
• Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions.
• Ability to follow policies, processes and procedures.
• Effective use of Microsoft 365 suite of products.
• Demonstrated attention to detail and commitment to task in completing assignments with quality outputs.
• Maintain product and sales credentials and/or certifications.
• Maintain a clean driving record.

What We Do and Who We Are:

Ronco is a technology company providing critical communications technology, installation, and support to the federal government, healthcare organizations and primary education institutions. Please see our website at ronco.net – Our Solutions – Managed Services to learn more about what we do.

Founded in 1965, we are a third‑generation family‑owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast. Our footprint includes a local commitment to customers in New York, Pennsylvania, North Carolina and South Carolina.

Why Choose Us:

In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, a generous 401(k) match, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. We also offer a flexible hybrid working model of 3 days a week in‑office, and 2 days a week remote.

• Medical
• Dental
• Vision
• HSA
• FSA
• Life Insurance
• Disability
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• a generous 401(k) match
• nine paid Holidays
• Sick Pay
• Paid Time Off

The expected salary for this position ranges from $75,000.00 to $135,000.00 base pay per year plus UNCAPPED COMMISSION.

Long Tenured:

Not to brag, but our team rocks! With an average employee tenure of 11 years , our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. And we do know how to let our hair down and have a serious bit of fun.

Vendor Credentialing:

This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer.

Drug Free Workplace:

Ronco is a drug‑free workplace. Employment is subject to passing a drug test.

Equal Opportunity Employer:

Ronco is an Equal Opportunity Employer.