Operations Coordinator

Operations Coordinator

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Support day-to-day office operations, accounting processes, and customer communication to ensure smooth and efficient business operations. This role will grow into full office management responsibilities over time.

Assist with accounts receivable, collections, and invoicing

Support job file management and ensure documentation is complete and accurate

Communicate with customers regarding billing, scheduling, and general inquiries

Help maintain organized office systems and workflows

Assist in using QuickBooks and internal systems for tracking and reporting

Support the owner in improving office efficiency and processes

Learn and follow company procedures for accounting and job documentation

This role is designed to develop into an Office Manager position based on performance, ownership, and demonstrated ability to manage office operations independently.

Support customer communication and help resolve issues in a professional and timely manner

Assist with job documentation, scheduling coordination, and maintaining organized records

Help manage invoices, collections, and basic accounting tasks

Maintain accurate employee and job-related documentation

Support onboarding tasks such as new hire paperwork and basic orientation coordination

Assist in maintaining office procedures and improving organization and workflow

Follow and support company safety and compliance standards

Work closely with the owner to improve office operations and efficiency

Strong attention to detail and ability to stay organized in a fast-paced environment

Comfortable communicating with customers and team members professionally

Ability to handle multiple tasks and adapt to changing priorities

Willingness to learn new systems, processes, and industry-specific requirements

Basic experience or familiarity with accounting, billing, or administrative work preferred

Ability to stay calm under pressure and solve problems proactively

Dependable, coachable, and motivated to grow into a larger role

Compensation: $20.00 - $25.00 per hour