Technical Support Engineer
$100k - $140kMagnitude Consulting
Technical Support Engineer (Integrations / API) Location : New York (Onsite) Compensation : $100,000 – $140,000 + equity We’re working with a high-growth, VC-backed startup building the integration layer that connects HR, payroll, and workforce software. This is a strong engineering-led environment with a fast-moving product team, and the company is scaling quickly with strong investor backing. The Role We’re hiring a Technical Support Engineer to sit at the intersection of engineering, integrations, and customer success. This is not a traditional support role. You will act more like a customer-facing engineer, responsible for diagnosing, debugging, and resolving complex technical issues across APIs, integrations, and data flows. What You’ll Be Doing Own and resolve complex technical support cases end-to-end Debug API issues, integration failures, and data flow problems Work directly with customers to troubleshoot production issues Analyse logs, error states, and system behaviour to identify root causes Collaborate with engineering to elevate and resolve deeper product issues Contribute to improving internal tooling, documentation, and support processes Act as the technical bridge between customers and the engineering team Experience 3-7 years of experience in a technical support or support engineering role Hands‑on experience debugging APIs and supporting B2B software products Experience working in a high‑growth VC‑backed startup or scale‑up environment Direct exposure to production systems, with ownership of technical issue resolution Experience in API infrastructure, data integration, or adjacent tooling companies Technical Skills Strong fundamentals in debugging applications and distributed systems Hands‑on experience with API troubleshooting and integration support Comfortable working with TypeScript‑based systems Experience querying and debugging data issues Ability to analyse logs, trace requests, and perform code‑level triage Strong understanding of data flows, webhooks, and third‑party integrations #J-18808-Ljbffr Magnitude Consulting
- A technology firm specializing in CI infrastructure in New York seeks a Technical Support Engineer to assist customers and help resolve complex technical issues. The ideal candidate has experience in a growth-stage environment, working with large-scale distributed systems...Suggested
$90k - $125k
...Technical Support Engineer Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized...SuggestedFull timeWork experience placementWork at officeFlexible hoursSigma Computing
New York, NY2 days ago$40k - $55k
...Technical Support Engineer Provide customer first support for a fast-growing business group of team members in multiple divisions where excellent customer service and engagement are our highest priorities. Heavy focus on laptop support with an even mix of Windows PC...SuggestedTemporary workAscendion
New York, NY1 day ago$79.47k - $105.96k
...shape the future of emergency response and building a safer, more connected world. Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the Axon 911 platform while helping ensure reliability, performance...SuggestedWork experience placementWork at officeAxon US Corp
New York, NY4 days ago$100k - $140k
...;DR Kombo (YC S22) is building a unified API that saves engineering teams hundreds of hours by integrating dozens of HRIS, ATS, and Payroll systems into one API. We're looking for a Technical Support Engineer to provide exceptional technical assistance to our...SuggestedFull timeWork at officeKombo.com
New York, NY4 days ago$137k - $205.6k
...Technical Support Engineer New York City; San Francisco Bay Area About Us Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline...Work experience placementMetronome LLC
New York, NY1 day ago$95k - $143k
...mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners. As a Technical Support Engineer , you will provide enterprise-level experience to our customers through our extensive product knowledge of Amplitude. An...Work at officeHome officeFlexible hoursAMPLITUDE
New York, NY2 days ago$120k - $151k
...leading R&D team has designed wireless networking protocols to support their cutting-edge Wave Relay® system and technology. Wave... ...Responsibilities Persistent Systems is seeking a Technical Support Engineer to join our growing team in support of our Wave Relay...Temporary workRemote workFlexible hoursIdeal Image Development Corporation
New York, NY3 days ago$80k - $100k
As a Technical Support Engineer at Flow Traders, you will be responsible for the troubleshooting, maintenance, and uptime of our office-based IT systems. This includes workstations, thin clients, virtual machines, as well as laptops, TVs, and printers. A typical day for...Work at officeLocal areaFlow Traders
New York, NY2 days ago$35 - $50 per hour
...Technical Support Engineer (Premium Team) Austin | New York City Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and...Hourly payFull timeRemote workWork from homeFlexible hoursGong.io
New York, NY2 days ago$80k - $100k
...Technical Support Engineer Grab your cape, become a SuperHyro! Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels—including...Full timeWork at officeHYRO Inc
New York, NY5 days ago- ...we bring Work AI to every employee, in every company. About the Role: Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We are building a modern knowledge assistant personalized to every...Work experience placementWork at officeHome officeFlexible hoursShift work
Glean.info
New York, NY3 days ago $70k - $90k
...profession around the globe. Luminance is looking to hire into its Support function: this team act as the first response to prospective... ...that is responding directly on simple issues or bringing in a Technical Specialist to assist further Having a comprehensive...Luminance
New York, NY5 days ago- ...Technical Support Engineer At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate...
NICE Actimize
Hoboken, NJ1 day ago $83k - $132k
...Bare Metal Support Engineer Livingston, NJ / New York, NY / Sunnyvale, CA / Bellevue, WA CoreWeave is The Essential Cloud for AI™. Built... ...combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into...Permanent employmentTemporary workCasual workWork at officeRemote workFlexible hoursShift workCoreWeave
New York, NY2 days ago- ...re a team of AI researchers, designers, growth experts, and engineers rethinking human-computer interaction from the ground up. We... ...known angels. About the Role We're looking for a Technical Support Engineer who doesn't just close tickets. You deliver an 11-...Immediate startShift work
Wispr Flow
New York, NY1 day ago $110k - $140k
...Technical Support Engineer (NYC) Title of Role: Technical Support Engineer (NYC) Location: New York, onsite Company Stage of Funding: Venture-Backed — Software Development, Enterprise, B2B, API SDK Office Type: Onsite Salary: $110K–$140K Company Description...Work at officeRecruiting from Scratch
New York, NY6 days ago- ...programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and... ...debate, crazy ideas, and shipping code. What You’ll Do Technical Support Engineers are the first line of defense for our users,...
- ...opportunities: We provide professional skills development and technical training. The chance to be a part of a self-sufficient,... ...and employee benefits. The Role As an Options Technology Support On-Site Engineer, you will play a critical role in supporting our options...
- ...Sequoia Capital, Ribbit Capital, and Cyberstarts firms known for supporting the most innovative and influential companies in technology and cybersecurity. About The Role As Blockaid’s Technical Support Engineer (L2) , you will become the deep expert on how our system...
$70k - $95k
InfoTrack US, Inc. is seeking a Technical Support Specialist in New York to provide Tier 2 support across production applications. The role... ...complex client issues and bridging customer support and engineering. Requires a bachelor’s degree in CS/Eng and 3+ years of technical...Work at office- The Role Monte Carlo is hiring Technical Support Engineers to own the end-to-end customer experience when things go wrong — from the first Slack message to closing the loop with Engineering. This is not a ticket-routing function. You'll dig into customer data stacks, reproduce...
- Gong is seeking a Technical Support Engineer in New York City to provide expert-level support to clients. This full-time role focuses on troubleshooting technical issues, ensuring customer satisfaction, and improving workflows. The ideal candidate has 4+ years in technical...Full timeFlexible hours
£35k per year
Technical Support Engineer Location - Sussex Salary - £35,000 DOE A well-established and growing UK-based technology manufacturer delivering specialist communication and alarm systems to healthcare, custodial and commercial environments across domestic and international...$62k
...’s degree in Computer Information Systems or related field. +, support, or customer service role Knowledge of any ticketing system. Understanding... ...7/10/11, etc.). Strong customer service skills. Basic technical knowledge, problem solving skills and troubleshooting focused...Full timeRemote workRelocationShift work$55k - $80k
The technical support engineer assists customers in maximizing the benefits of PVcase software. Their responsibilities include educating customers, providing them with access to all available knowledge resources, and guiding them through troubleshooting projects. Support...Summer workRemote workFlexible hours- The Level 2 Technical Engineer is a hands‑on IT support role requiring strong technical troubleshooting skills and excellent communication. This position is client‑facing and service‑driven, focused on delivering a high‑touch, “white glove” support experience. The ideal...Work at officeRemote work
$38 - $45 per hour
...Quality and Teamwork! Job Description The Hotline Engineer is a hands-on role that demands strong technical expertise, organizational abilities, and exceptional... ...experience in electrical systems and controls to provide support to clients across North America, Mexico, and...Hourly payFull timeLocal areaRemote workFlexible hours$36 - $45 per hour
DGO-077ece2e-7281-47a8-ab27-d110f26d30c8 Pay Rate $36 - $45 (hourly estimate) Job Description Insight Global is seeking a Technical Support Engineer for one of our clients in the biotech space. This role will be located in New York City right near Penn Station and will...Hourly pay- ...Location: New York Salary: Competitive Join the Options Technical Support Team in New York! Working for Options Developing and... ...broad range of disciplines including those with technical and engineering backgrounds, as well as science, business, mathematics,...Full timeWork at office
Options Technology Inc
New York, NY5 days ago
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