Customer Support Representative ( Hybrid )
$18 per hourCube Hub
Job Title: Customer Support Representative II - Customer Support Job Location: Johnston, IA 50131 (Hybrid) Duration: 24+ month contract with high possibilities of extensions Pay: $18/hr - $19.50/hr. on W2 Shift: Contact Center is open from 7am - 6pm CST, Monday - Friday Three shifts available that rotate within the 11-hour operation: 7:00am - 3:30pm 8:00am - 4:30pm 9:30am - 6:00pm Candidate must be available to work any 8-hour shift within the 7am-6pm support window. Candidate will work on-site in Johnston, IA five days a week with the option to work from home on Friday's Job Description: E-Commerce Customer Support Representative This position offers a retention bonus after 6, 12, and 24 months of employment. This position offers pay increases based on 6, 12, and 24 months of employment. These are subject to change if needed. PRIMARY RESPONSIBILITIES & DUTIES: Take inbound calls and occasional emails from Client's Region 4 (USA/Canada/Australia) customers and dealers regarding part orders or other items available for purchase on Shop.Client's. com. Occasional outbound calls to customers and dealers to research/investigate and follow up with our findings. Document every interaction effectively in our internal case management system Approximately 15-20 calls/day SPECIAL CONSIDERATIONS: Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks. Takes approximately 3-4 months from start date to reach full productivity. Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with a Client full-time employee. Required Skills (Must Have): 6+ months of customer service/support experience Call center experience (strongly preferred; customer support experience is the key) Excellent verbal and written communication Strong troubleshooting and research skills Comfortable handling inbound calls and documenting cases Proficient with Microsoft Office Able to work the required hybrid schedule and rotating shifts Reliable work history (YR - R7) Employment Type: Full Time Salary: $18 - $20 Hourly Bonus/Commission: No
$24.21 - $32.43 per hour
Principal Financial Services, Inc. is seeking a Sales Support Specialist in Des Moines, IA. The role involves promoting variable annuity... ...’s degree and strong communication skills are required. This hybrid position offers a salary range of $24.21 to $32.43 per hour, with...SuggestedHourly pay- ...Advocate responsible for delivering consultative support on life insurance products. The role requires responding to customer inquiries, documenting service interactions,... ...organizational skills. This position offers a hybrid work schedule after training and a sign-on...SuggestedRelocation package
- A technology consulting firm is seeking a Policy Link Annuity Support Analyst in Des Moines, IA. This hybrid position requires a minimum of 10 years of experience in policy administration, particularly with annuity products. The ideal candidate is proficient in MicroFocus...Suggested
$65.54k - $77.83k
...in Des Moines, Iowa, to provide administrative and logistical support to an Executive Officer. The ideal candidate will have experience... ...77,829.00 and includes 5 weeks of PTO, 11 paid holidays, and a hybrid work schedule. Join a diverse workforce committed to...SuggestedFull timeWork at office$90k
...equip our reps with the products, tools, and support they need to win. Our sales team is... ...(k), vehicle allowance, expense account Hybrid — Inside Sales (TX & FL) + Outside Field... ...Deliver timely follow-up and professional customer communication throughout the sales cycle...SuggestedFull timeFor contractorsLocal areaRemote workRelocation- ...and 4+ years of relevant experience. Responsibilities include developing clear communications, managing digital tools, and fostering stakeholder relationships. A hybrid work schedule allows remote work on certain days. #J-18808-Ljbffr Wellmark-Blue-Cross-and-Blue-ShielFull timeRemote work
$60.5k - $67.5k
...At Vanguard, we believe in supporting our "crew" personally through... ...a Client Service Excellence Representative, you will: Partner with... ...individuals with: ~3+ years of customer-facing and/or in-bound phone... ...Vanguard has implemented a hybrid working model for the...Remote workVanguard Group, Inc.
Des Moines, IA1 day ago- JBT Marel Corporation is seeking a Spare Parts Specialist (SPS) in Des Moines, Iowa. This full-time hybrid role involves processing spare parts requests, preparing quotations, and ensuring timely communication with supply chain teams. Ideal candidates should have good...Full time
- ...Job Title: Customer Support Representative Industry: Heavy Machine Manufacturing Location: Johnston, IA 50131 Shift: • Core Hours: 8:00 AM - 4:30 PM CST • Must be available to work within 7:00 AM - 6:00 PM • Weekend hours required on...Work from homeMonday to FridayShift workWeekend work
Three Point Solutions
Johnston, IA2 days ago - ...Customer Support Representative II Our client, an Agriculture Products company, is looking for a Customer Support Representative II for their Johnston, IA location. Responsibilities: The ISG R4 (Region 4) support team provides front-line technical support/information...Work experience placementLocal area
ICONMA
Johnston, IA4 days ago - ...Senior Sales Data Analyst to analyze and develop reports that support sales initiatives. You will collaborate closely with Marketing... ...and exceptional communication skills. The position includes a hybrid work model and a competitive benefits package. #J-18808-Ljbffr...Remote job
$50k - $60k
Hibu is seeking a Business Development Representative to connect with small and medium-sized businesses nationwide. This role offers a dynamic and fast-paced environment, where you can potentially earn between $50K-60K in your first year through base salary and uncapped...- ...role involves a range of operational and financial activities to support revenue and claims. Candidates should have at least a year of... ...communication. The position offers a comprehensive benefits package and a hybrid work model. #J-18808-Ljbffr Hispanic Alliance for Career...Full time
$50k - $150k
...elevate engagement across the complete customer journey. The company offers the industry... ...and mentor less experienced sales representatives to achieve their sales targets. Recommend... .../partner discounts. #LI-BH1 #LI-Hybrid All employment offers are contingent...Work experience placementShift workR.R. Donnelley
Des Moines, IA1 day ago- Cannon Cochran Management Services, Inc. is seeking a Workers' Compensation Claim Consultant in West Des Moines, IA. This hybrid role involves managing a caseload of approximately 125 indemnity workers' compensation claims, requiring strong negotiation skills and an active...
- The Federal Home Loan Bank of Des Moines is seeking an Executive Administrative Assistant to support executive level leaders. Responsibilities include managing schedules, preparing correspondence, and organizing meetings efficiently. The ideal candidate will have a two-...Work at office
$24.21 - $32.43 per hour
...What You'll Do As a Sales Support Specialist at Principal, you... ...working relationship with top representatives in an effort to increase sales... ...tools that help our customers live better lives. We take pride... ...the ability for in-office, & hybrid (blending both office and remote...Hourly payTemporary workWork experience placementH1bWork at officeRemote workWork from homeVisa sponsorshipNight shiftPrincipal Financial Group
Des Moines, IA1 day ago- LocaliQ is seeking an Account Executive for outside sales in the Des Moines, IA area. This hybrid role requires managing the full sales cycle, from prospecting to account growth, while maintaining relationships with clients. The ideal candidate has 2+ years of B2B sales...
- .... The ideal candidate will have at least 5 years of experience in claims investigation and administration. BITCO offers a flexible hybrid/remote work environment, competitive salary, and a comprehensive benefits package, enhancing career growth and community involvement...Remote jobFlexible hours
- Two Rivers Marketing in Des Moines, IA is seeking a Channel Marketing Manager. This role involves assisting in project execution, managing client expectations, and overseeing project lifecycles. The ideal candidate will have 2+ years of account management experience and...
- ...Hybrid Loan Servicing Representative Posted: 03 June 2026 Location: Des Moines, IA Reference: 1006465 Job Summary We are seeking a detail-oriented Loan Servicing Representative to support mortgage loan operations in a fast‑paced, production‑driven environment. In this...Work experience placementWork at office
Dexian DISYS
Des Moines, IA4 days ago - ...Location for this position is Atlanta, GA or Des Moines, IA. (Hybrid) Key Responsibilities: Perform detailed review and validation... ...of life insurance claims documentation, policy forms, and supporting evidence to ensure completeness, accuracy, and regulatory...Immediate start
Infosys
Des Moines, IA2 days ago $18.17 - $32.31 per hour
What You'll Do As a Customer Experience Specialist 1 in our Group Administration Contact Center... ...in the office with the potential for a hybrid work arrangement in the future. Who You... ...backgrounds, and talents of our employees. And we support our employees the same way we support our...Hourly payTemporary workWork experience placementRemote work- Principal Financial Services, Inc. in Des Moines, IA is seeking a Customer Experience Specialist 1 to enhance customer satisfaction. This... ...desktop applications, and exceptional problem-solving skills. Hybrid work options are available for candidates within 30 miles of...Remote jobWork at office
$54k - $80k
...Posting Type Hybrid/Remote Job Overview The Application Analyst in Customer Support plays a pivotal role at Relativity, offering specialized technical support across a specific product vertical. Catering to both our technical and non-technical customer base, this role...Remote workShift workAfternoon shiftRelativity
Des Moines, IA12 hours ago- ...with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI. What You'll Do We are looking for a dynamic and proven leader that...Permanent employmentFlexible hours
Teradata Corporation (SE)
Des Moines, IA1 day ago $81k - $121k
...Posting Type Hybrid/Remote Job Overview The Senior Technical Analyst is an experienced individual contributor who partners... ...Identifychange impacts associated with proposed solutions and support effective adoption by proactively surfacing risks and...Remote workRelativity
Des Moines, IA4 days ago$22 - $26 per hour
...where collaboration and problem-solving come together? Marvin is hiring a Product Support Specialist to join our Technical Product Support Department! In this role, you’ll help customers understand product options, pricing, and specifications. You’ll provide clear, timely...Hourly payTemporary workWork at officeRelocationRelocation packageMarvin
Des Moines, IA12 hours ago$23.6 per hour
...Customer Advisor As a Customer Advisor at CarMax, you will play a vital role in delivering an exceptional customer experience. Acting as the primary liaison between customers and our skilled technicians, you'll ensure transparency and trust throughout the service and...Hourly payFull timeFlexible hoursNight shiftCarMax
Windsor Heights, IA4 days ago- ...Customer Relations Specialist We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive...Remote workFlexible hours
Traveling with Tasha
Des Moines, IA1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Representative ( Hybrid ). Be the first to apply!
- customer service specialist Johnston, IA
- financial customer service representative Johnston, IA
- customer success specialist Johnston, IA
- service delivery representative Johnston, IA
- customer associate Johnston, IA
- logistics customer service representative Johnston, IA
- customer relations specialist Johnston, IA
- airline customer service agent Johnston, IA
- customer relations associate Johnston, IA
- airport customer service agent Johnston, IA